OKKAMI_News

💬 OKKAMI launches new Staff Groups feature in the CMS Dashboard, aimed at enhancing communication by organizing replies from staff into department-specific groups. This system simplifies interaction across different departments, making the communication experience more professional and reducing ambiguity for guests. Administrators can effortlessly create groups, assign staff, and even add a profile picture representing the department. Guests always see the department name, not the individual staff, improving clarity and trust. Staff Groups foster clarity, operational efficiency, and team collaboration, promoting a unified guest service approach.