Ryan Flanagan

🚧 Nearly 940,000 hospitality jobs will be lost between 2016 and 2025 due to automation. Currently, 34% of travel companies invest over half their tech budget on AI, with projections of 69% in the next 18 months. AI is transforming the industry by replacing various roles with chatbots, self-service kiosks, automated kitchens, predictive maintenance, and dynamic pricing. Workers face a future needing new skills pertaining to AI-assisted customer experience, AI-driven revenue strategies, and service augmentation. The question remains if AI will enhance hospitality or merely reduce costs.