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Posts by author

Swarnadeep Mondol

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  • 7 min

Why Hotel Analytics Still Falls Short & How AI Can Change That

  • Swarnadeep Mondol
  • 8 January 2026
📈 In 2025, over 21,000 hotel properties in 310 cities reported spending two full workdays weekly on reports. A benchmark study found 49% of hoteliers struggle with data access, while 40% cite disconnected systems as primary obstacles. AI can streamline operations, with hotels losing 286 hours annually due to system switching. Despite AI's potential, consolidation is prioritized over AI spending. AI offers proactive decision-making, moving beyond dashboards, enhancing revenue and operations with actionable insights.
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  • 7 min

Breaking Hotel Data Silos (2025): The Case for Interoperability & Clean Data

  • Swarnadeep Mondol
  • 16 November 2025
📈 The hospitality industry's data integration challenges are significant, with 93% of hotel leaders identifying system integration as a top priority in 2025 (Skift Research). MuleSoft reports 95% face data integration hurdles, impacting AI implementation. IBM's data breach report cites a $4.44 million average cost, highlighting the industry's vulnerability. Fragmentation causes revenue erosion and operational inefficiencies, increasing costs. Hotels with unified data see 5–15% revenue and 10–30% marketing ROI increases, emphasizing the need for interoperability.
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