I have returned from a family holiday in Majorca and was asked by the hotel to give a thorough review of our stay. The online questionnaire is …

Marriott International's strong quarter gives it a firmer footing in talks with hotel owners seeking a bigger share of loyalty income, particularly …

"Should we focus on AI to drive more bookings?"I get asked this a lot by hotel owners and management teams these days.. And I think the answer is …

🏨 Choice Hotels’ U.S. revenue per available room rose 3.8% in the third quarter, beating Wall Street forecasts by roughly 1.5 percentage points. Budget brands grew 3.5%, outperforming the industry’s approximately 2.5%, according to Truist Securities citing CoStar data. Higher-priced brands still lagged. CEO Dominic Dragisich said on Monday’s earnings call that Choice had narrowed its performance gap with industry averages and reported October RevPAR growth of about 7%.

🏨 Marriott’s third-quarter gross fees jumped 14% to $1.52 billion, while net income rose 17% to $790 million. Worldwide revenue per available room climbed 6.5%, beating August’s 3.5%–4% forecast; limited-service hotels gained over 6%, their third consecutive quarterly increase. CFO Jen Mason said co-branded credit card fees should grow in the high-30% range for the full year. Some hotel owners are seeking a larger share of loyalty income, particularly card fees.

🤖 stayFritz reports using Grok Bot to uncover a previously unnoticed source of missed revenue in its Booking.com Extranet, automate preparatory bookkeeping for timely financial reporting, and manage SEO and GEO optimization through Google Analytics. Setup involves 3 steps: create an account, grant access to email and business systems, and specify tasks. Other suggested uses include checking daily clicks, sales, invoices and listings. No dates or quantified results are provided.

🏨 Women hold most front-line hospitality roles, yet unclear advancement paths, rigid schedules and limited sponsorship hinder progression. Studies over the past decade link gender-diverse leadership to stronger profitability and innovation. Workforce consultant Priya Jariwala recommends 4 actions this quarter: review leadership pipelines, ask women about career goals, audit pay equity and recognize untitled leaders. Flexible scheduling, specific feedback, active sponsorship and networks such as AAHOA can support retention and leadership development.