726 posts
Contemporary hotel room with a low platform bed, pink accent wall, and wood paneling; a small seating area with blue chairs nearby.
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Accor and Meliá Enter Student Housing Market with New Partnerships and Mixed-Use Models in Europe

🏠 Meliá is negotiating to manage student residences owned by Stoneshield, which became its second-largest shareholder with a 9.5% stake in May. On July 13, CEO Gabriel Escarrer revealed these discussions. Accor plans to introduce its JO&JOE brand into at least five French student housing projects with Aken Écosystèmes. The Social Hub, backed by GIC and APG, operates 21 student hotels. The trend indicates growing hotel group interest in hybrid hospitality models.
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Smiling man with gray hair in a blue polo shirt stands with arms crossed beside a doorway behind a decorative screen.
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Hyatt Regency Hill Country Resort Appoints Jon Benson as General Manager After $100 Million Transformation

🏠 Jon Benson becomes general manager of Hyatt Regency Hill Country Resort and Villas in San Antonio, Texas, after nearly 40 years with Hyatt. The resort, which underwent a $100 million+ transformation, now features a 2.2-acre lagoon, new villas, and enhanced amenities. Previously, Benson worked at Hyatt Regency Huntington Beach Resort and Spa. His career spans roles from chef to corporate director and various general manager positions, emphasizing mentorship and creating memorable guest experiences.
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Hero image showing the blue 'Guest Experience Benchmark' title with a Q2 2026 badge, a tablet displaying blue infographic panels on a field and sky background, a mint CTA 'Get the infographic now!', and Shiji ReviewPro logos bottom-left.
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  • 3 min

Shiji's Q2 2026 Report Shows Global Guest Review Index Increased to 87.3%, Asia Leads with 90.2%

📈 Shiji's Q2 2026 Guest Experience Benchmark shows an increase in global guest satisfaction, with the Global Guest Review Index (GRI) at 87.3%, up 0.4 points from Q2 2025. Management response rates reached 67.2%, and response times improved to 3.7 days. Asia leads with a GRI of 90.2%. Despite a 3.2% decline in review volume, satisfaction improved, with Booking.com and Google contributing over 62% of reviews. The report highlights the importance of multi-channel reputation management.
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Brick, multi-story building with large glass windows and a landscaped front plaza under a clear blue sky, suggesting a hotel or office complex.
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Scandic Hotels Acquires Dalata Hotel Operations for €500 Million, Managing 56 Hotels with 12,000 Rooms in Ireland and UK

🏨 Scandic Hotels, in its half-year report, highlighted its planned acquisition of Dalata Hotel Group for €500 million (approximately $545 million). This acquisition involves the operations of 56 hotels with about 12,000 rooms in Ireland and the U.K. Dalata's properties were previously acquired for $1.6 billion by a consortium of Pandox and Eiendomsspar. Scandic, with a net debt ratio of just 0.1 times earnings, is managing the hotels under a contract.
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Golden sunset over a modern city skyline with tall glass towers by a river; distant mountains and a pagoda on the right.
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IHG to Debut Regent Brand in Chengdu with Newhope Real Estate, Opening in Q3 2029 with 180 Rooms

🏨 IHG Hotels & Resorts plans to introduce the Regent brand to Chengdu in partnership with Newhope Real Estate, with the hotel set to open in Q3 2029. Located in a 233-meter tower in Jinjiang District, Regent Chengdu will feature 180 rooms. Founded in 1970, Regent is part of IHG's luxury portfolio, acquired in 2018, with 11 hotels worldwide. The brand has six locations in Greater China and plans for 12 more, totaling 2,210 rooms.
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