Booking Holdings Invests $100 Million in AI Booking Agent Vayo, Integrating with Expedia and Monitoring Price Drops
🛠️ Booking Holdings invested $100 million in Vayo, an AI booking agent that scans emails for reservations, monitoring trips for price changes. 72% of hotel companies use AI like ChatGPT, while only 33% integrate vendor-provided AI. Expedia Group, holding nearly 80% of U.S. OTA booking value, faces a class-action lawsuit over rate parity. Aimbridge Hospitality's CEO suggests AI could replace brand reliance in leisure bookings. Key players affected include Marriott, Hilton, IHG, Wyndham, Hyatt, and Best Western.
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