Automatic - 10 Minutes News for Hoteliers - Page 19

Breakwater Inn Kennebunkport Set to Re-Opened Following Extensive Renovation

🏨 August 27, 2025, Kennebunkport, Maine: Breakwater Inn reopens after renovation, featuring 35 nautically elegant rooms. Two buildings, Harbor Building (15 units) and Inn Building (20 units), retain historic charm. New dining venues include Port Fish & Chophouse, with a daily Happy Hour and dinner service, and Tin Bar. Mabel's Pantry offers breakfast from 7:30-11am. The inn hosts events for up to 150 guests with versatile settings by the ocean.

2 min

Casago, Breezeway to elevate property operations and guest experience

💻 Casago, a leading vacation rental management company, has partnered with Breezeway, an operations platform, to enhance property care and guest experiences. Casago's franchise operators will benefit from Breezeway’s tools, improving tasks like housekeeping and maintenance. This follows Casago's acquisition of Vacasa and expansion in San Diego with 150 homes, and management of over 90 properties on the Texas Gulf Coast. Recent partnerships with Breezeway and Wheelhouse aim to boost Casago’s franchise-first model.

2 min

Hyatt Taps Way to Unify Guest Experiences and World of Hyatt Loyalty Program

🍳 Applebee’s, on September 2 and 15, announced Michelle Chin as Chief Marketing Officer and Jay Wong as Chief Operations Officer. The appointments aim to enhance marketing, menu innovation, and guest experience following increased Q2 traffic and sales. Chin's 20-year experience includes roles at Starbucks and Unilever, while Wong has led at Four Seasons and Marriott. Their roles will focus on strengthening brand connections and consistent restaurant performance across the Applebee’s system.

2 min

Hotels Risk Guest Trust by Using ChatGPT with Private Data, Warns Ireckonu

💻 **Ireckonu**, a technology provider in the hospitality industry, highlights the increasing risks of improperly using AI with guest data. **Jan Jaap van Roon**, CEO, emphasizes that tools like **ChatGPT** could lead to privacy breaches, especially under regulations like **GDPR**. He advocates for private AI models within hotels' own systems. **Ireckonu**, based in **Amsterdam**, employs over **75** professionals globally, urging the industry to set standards and best practices for AI use to protect guest privacy.

2 min

Surplus Food Platform Adds 5,000 Restaurants, Grocers

💻 Casago partners with Breezeway to enhance operations and guest experiences across its franchise network. Casago's recent expansions include acquiring Vacasa and adding over 150 homes in San Diego, plus managing 90+ Texas Gulf Coast properties. Breezeway's tools help streamline operations like housekeeping and digital communications. Previously, Casago selected Wheelhouse for revenue management. This partnership aims to balance automation with personalization, focusing on delivering exceptional guest experiences and boosting profitability.

2 min

Vox AI Raises $8.7M Seed to Transform Drive-Thrus, QSRs

🍴 Michelle Chin and Jerrold Wong join Applebee’s C-suite as Chief Marketing Officer and Chief Operations Officer on September 2 and 15, respectively. Applebee’s aims to boost marketing, expand menu innovation, and improve guest experience. Recent Q2 data showed increased traffic and sales. Chin, with over 20 years of experience at Starbucks and Unilever, will lead marketing. Wong, from Four Seasons and Marriott, will enhance operations. Their appointments support Applebee's strategy for growth and efficiency.

4 min

The top 10 hidden costs in restaurants

🍴 During the US Foods event last week in Las Vegas, Matt Bruenderman discussed 10 hidden costs in restaurant operations, emphasizing strategic planning, brand clarity, customer data, effective training, technology adoption, and preventive maintenance. He cited TGI Fridays' past mistakes and highlighted potential savings like a 3% labor cost reduction via scheduling platforms. Emphasizing culture's impact on turnover, he advised listening and feedback. Proper packaging and a focused menu can enhance efficiency and customer retention.

3 min

Shiji Daylight PMS and Right Revenue Partner to Drive Smarter Pricing Strategies and Stronger Profitability

💸 BARCELONA, August 26, 2025 – Shiji integrates its Daylight PMS with Right Revenue’s rate management software, empowering hotels with AI-driven, real-time rate recommendations covering up to two years. This partnership optimizes revenue and simplifies decision-making for hoteliers. Shiji supports over 91,000 hotels globally, while Right Revenue specializes in independent hotels. The integration delivers dynamic pricing by analyzing reservation data and market trends to enhance profitability and operational efficiency.

VRM The Shelby – Myrtle Beach Opens on South Carolina’s Coastline

🏖 August 26, 2025, USA, Myrtle Beach, South Carolina: Voco The Shelby - Myrtle Beach opens, the first IHG voco hotel in South Carolina. Honoring Shelby Ann Byrd, it features 241 rooms with ocean views and retro interiors. The Shelby Beach Club offers a lazy river, pool, and live music on weekends. The Palm & Pebble restaurant hosts a daily happy hour from 4-7 p.m. The hotel includes 1,300 sq ft of event space with ocean views. Located near Kings Highway, it's steps from the Boardwalk and SkyWheel.

Valor Hospitality Partners Expands Into The Caribbean With New Plymouth Peninsula Tobago

🏝️ Valor Hospitality Partners, on August 26, 2025, announced its Caribbean expansion in Plymouth Peninsula, Tobago, set to open in 2027. Located on Tobago's northern coast, this luxury destination, developed by Cove Bay Developments and architect Herman Morgan, will highlight sustainable design and local culture. The project includes luxury apartments, restaurants, and wellness offerings. Valor's expansion signifies a long-term investment in the Caribbean, aligning with the goals of the Tobago Tourism Board.

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