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Automatic

2358 posts

Apa Group and Apa Hotel Usa, Inc. Make Landmark Acquisition of Downtown Seattle Hotel

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  • 31 July 2024
This article was written by Hotel Executive. Click here to read the original article Canada, Vancouver, British Columbia. July 31, 2024 APA Hotel Co., Ltd. announced that it completed the…
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Furama Hotels International to Debut in Sydney, Australia With Furama Darling Harbour

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  • 31 July 2024
This article was written by Hotel Executive. Click here to read the original article Australia, Sydney, New South Wales. July 31, 2024 Furama Hotels International (FHI), the esteemed Singapore- based…
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Manchester Grand Hyatt San Diego Announces New Area Vice President and General Manager

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  • 31 July 2024
This article was written by Hotel Executive. Click here to read the original article Hyatt Veteran Dena Roady Joins The Team at The Iconic, San Diego Waterfront Property USA, San…
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McNeill Hotel Company Names Emily Soulier as E-Commerce Manager

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  • 31 July 2024
This article was written by Hotel Executive. Click here to read the original article USA, Germantown, Tennessee. July 31, 2024 Germantown, TN- based McNeill Hotel Company (MHC) today named Emily…
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Dreamscape Hospitality Names Christina Pedersen as Vice President of Sales and Marketing

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  • 31 July 2024
🏡 W Sydney, a five-star hotel with 588 rooms and suites, chose IRIS for mobile ordering and digital guest experiences. Anand Prabeer, W Sydney's B&F Director, noted a significant rise in room service orders and ancillary revenue within the first 6 months of implementing IRIS's app. The app allows guests to access hotel information, menus, and local attractions, enhancing guest experience and operational efficiency. IRIS VP Sales and Marketing, Graham Rushin, emphasized the app's role in boosting F&B revenue and improving service.
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Why Reimagining Restaurant Loyalty Matters

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  • 30 July 2024
💰 A survey by HT for the 2023 Customer Engagement Technology Study revealed customer preferences for loyalty programs: 78% favor discounts, 62% appreciate complimentary products/services, 36% desire exclusive experiences, and 25% prefer personalized communications/offers. Restaurants are integrating experiences to enhance loyalty, like Taco Bell's "The Cantinas" and Marriott Bonvoy and Starbucks' loyalty link. CC's Coffee House launched a new app for over 40 locations in Louisiana, Mississippi, and Texas, enhancing personalization and guest engagement.
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IRIS partners with W Sydney to enhance the guest stay with Mobile F&B Ordering and Guest Directory App

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  • 30 July 2024
📦 W Sydney partnered with global leader IRIS to enhance guest experience with a digital ordering platform. The five-star hotel, boasting 588 rooms and suites, was a notable opening in 2023 at Darling Harbour. IRIS app empowers guests to personalize their stay using their smartphones or tablets, offering instant access to hotel amenities, dining options, and local attractions. Within the first 6 months, W Sydney saw a significant increase in room service orders and ancillary revenue. The app's integration ensures increased F&B revenue, optimized staff workflows, and reduced operational costs for the hotel.
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Average Property Manager Drives Additional $3,982 in Monthly Revenue by Using Smart Tech to Upsell ‘Gap Nights’

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  • 30 July 2024
📱 W Sydney, a five-star hotel with 588 rooms, chose IRIS for digital guest experience solutions. The IRIS app enhances the guest experience with mobile ordering and information on hotel amenities, local weather, and attractions. B&F Director Anand Prabeer reported a significant increase in room service orders and ancillary revenue within the first 6 months. The app's integration into the hotel's operations has led to optimized staff workflows and reduced costs. IRIS VP Sales and Marketing Graham Rushin expressed excitement about the partnership's success in meeting guest demands.
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HRS is First Tech Provider Integrated into Concur’s New Hotel Connector

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  • 30 July 2024
📱 IRIS partners with W Sydney to elevate guest experiences with a mobile ordering platform, enhancing the luxury hotel's operational efficiencies. W Sydney, a five-star hotel with 588 rooms, opened in 2023 and quickly adopted IRIS's innovative hospitality app. Within six months, W Sydney noted a substantial increase in room service orders and ancillary revenue. The app allows guests to access hotel services and local info directly from their smartphones, contributing positively to the hotel’s reputation for modern luxury services.
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The Westin San Francisco Airport and Aloft San Francisco Airport Appoint New Complex General Manager, Christopher Holbrook

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  • 30 July 2024
This article was written by Hotel Executive. Click here to read the original article USA, San Francisco, California. July 30, 2024 The Westin San Francisco Airport and Aloft San Francisco…
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