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Square Joins US Foods CHECK Business Tools Program

🤝 Pita Pit appointed Meghan Haugen as Chief Operating Officer, to oversee Operations, Marketing, and Franchising departments and support company growth. Haugen, with nearly 20 years of experience, previously held various leadership roles at Pita Pit. CEO Peter Riggs commends her hard work and dedication. Haugen's focus will be on operational efficiencies, continuous improvement, and franchising success.
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Kitchen Armor, Curbit Join Forces to Transform Kitchen Operations

💸 Meghan Haugen has been promoted to Chief Operating Officer at Mediterranean fast-casual brand Pita Pit. With nearly 20 years in the restaurant and hospitality industry, Haugen will oversee Operations, Marketing, and Franchising. CEO Peter Riggs highlights her strategic vision and operational expertise, which are pivotal for the company's continued customer and franchisee growth. Haugen's focus will be on enhancing operational efficiencies and driving continuous improvement initiatives within Pita Pit’s franchise network.
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Grazzy Digital Payments Platform Closes $4MM Seed Round

📄 Guestline, part of Access Group, enhances GuestStay with AI-driven self-service options for hotel guests. The portal, integrating with ResDiary, allows reservation management, service pre-ordering, and facilitates restaurant bookings. Chris Jones stated the service benefits corporate travelers with trials showing popularity due to its ease of use. Guestline customers see restaurant bookings rise, with 25% now via GuestStay portal. The digital registration completion rate is at 31%, improving check-ins and driving direct repeat business. Additional features to boost ancillary revenue are expected in 2024.
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Starbucks continues its sustainability investments with new solar power projects

💸 Starbucks, under CEO Laxman Narasimhan, announces multiple sustainability efforts, with a focus on combatting climate change by the end of 2023. They've launched a returnable beverage cup program with NextGen and partnered with Mercedes-Benz to install 400 electric vehicle chargers at 100 stores. Recently, Starbucks revealed a partnership with Nexamp, initiating six solar energy projects in Illinois, aimed to provide electricity savings for over 1,100 residents and power 170 local stores. These initiatives build on 340 Illinois stores already wind-powered, and by 2025, the solar projects will contribute more than 40 megawatts of solar energy. Starbucks also formed an environmental board committee to oversee green investments.
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Amadeus Debuts Delphi Direct

💾 Guestline, integrated with AI, launched self-service features in its GuestStay portal to ease hotel staff workload. The portal allows guests to modify reservations and order extra services. ResDiary, also part of Access Group, is now integrated for seamless restaurant bookings. Trials show corporate travellers prefer the portal for its quick amendment capability. Hotels see an increase in restaurant bookings, with some properties noting 25% of table bookings via GuestStay. Digital registration completion rates are at 31%, and hotels collect more real guest emails, encouraging direct repeat business over OTA bookings. Additional enhancements are expected later in 2024.
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