Automatic

📈 Early in her career, a supportive general manager helped Angela Englett transition into Revenue Management by providing training and autonomy. Managing a portfolio of 100 hotels, she uses technology to isolate patterns and address specific issues. AI advancements excite her for enhancing revenue strategies and guest experiences. At Dreamscape Hospitality, she aims to build a tech-savvy team. Her advice: seek mentorship, be curious, and embrace unexpected opportunities for growth in hotel tech and revenue leadership.

📱 Taco John's integrated Flybuy's Smart Fire technology to optimize order timing for pickup, drive-thru, and delivery. This update led to a 70% increase in mobile order sales, a 10% reduction in delivery driver wait times, and a 23% decrease in missing or incorrect orders. Orders are prepared when customers are nearby, ensuring freshness and quick service. This has enhanced customer satisfaction and boosted loyalty through improved order accuracy and efficiency.

📶 Guests expect seamless digital experiences. SD-WAN and SASE platforms enhance this by encrypting tunnels and enforcing zero-trust segmentation. With 5G-ready SD-WAN, hospitality brands avoid costly $5,000-a-minute downtimes. These networks allow instant services like room unlocking or digital menu access. Strategy involves mapping digital journeys, assessing 30-minute outage costs, and ensuring diverse connectivity with at least two wired providers plus a 5G link. This approach bridges the competitive gap in the hospitality sector.

📈 Agilysys, Inc. announced Intelligent Guest Profiles at HITEC 2025, enhancing hospitality service through guestsense.ai technology. From June 17 to 19 in the exhibition's Booth #1611, attendees can explore how IGPS technology aggregates guest data across Agilysys systems, amplifying personalized service, upselling, and loyalty. Rohith Kori, SVP, explains its advanced data synchronization, enabling sophisticated AI usage. On June 18, from 11:15 to 11:45 a.m. in Booth 801, a detailed session will occur.