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  • 2 min

HITEC 2025: Sojern, HotelKey Launch Real-Time Guest Feedback Integration

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  • 17 June 2025
📱 Sojern and HotelKey launched a real-time guest feedback integration in May 2024, enhancing HotelKey's PMS with in-stay guest feedback capabilities. Initially announced in April 2024, this partnership aims to modernize guest experience technology, replacing post-stay surveys with proactive feedback resolution. The integration is rolling out across over 16,000 hotels, including Red Roof. This innovation promises improved service and a personalized guest experience, showcased at HITEC to industry leaders.
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  • 3 min

Behind the Code: The Dark Side of AI

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  • 17 June 2025
💻 Carl Winston, from the Payne School at San Diego State University, addressed AI's impacts on hospitality at HITEC 2025, urging ethical scrutiny. AI's bias, data misuse, and job impact are immediate concerns. For instance, a 2023 study predicts AI could match a country's electricity use by 2030. AI reflects societal biases, and unchecked data can harm operations. Emphasizing transparent, inclusive AI practices, Winston advocates training staff and planning for tech failures to mitigate risks.
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  • 5 min

HITEC 2025: HCN Offers Magazines to Leading Hotels and Resorts for Guests

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  • 17 June 2025
📸 PPDS introduced the 135” Philips Unite LED 6000 Series All In One at HITEC 2025 in Indianapolis (16-17 June). This foldable, energy-efficient LED display offers mobility and accessibility, fitting through standard doors and elevators. Featuring motorized height adjustment and ultra-low standby mode (under 0.5 watts), it ensures operational efficiency. The integrated Android 11 and System on Chip (SoC) support native apps, simplifying installation and reducing costs, while enhancing sustainability goals.
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  • 5 min

Miso Partners with Roboworx on Installation, Service

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  • 17 June 2025
📺 HITEC 2025, Indianapolis (16-17 June): PPDS unveils the Philips Unite LED 6000 Series All In One, a 135” foldable, height-adjustable display, enhancing hospitality spaces. Featuring energy-efficient design (
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  • 1 min

America’s Chief AI Officer for Travel Shares Advice for 2025 – Janette Roush, Brand USA [Greatest Hits]

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  • 17 June 2025
💻 Janette Roush, SVP of Innovation and Chief AI Officer at Brand USA, discusses AI's impact on tourism, initially published December 2024. She shares insights on AI's role in workplace innovation. Key figures include Conor Grennan, Chief AI Architect at the Stern School of Business, and Ethan Mollick, Wharton School Professor. The episode is available on YouTube, with related resources on Brand USA's AI framework, Travel Week leadership alignment, and platforms like Udemy and Every.
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  • 3 min

From Boomers to Gen Z: Managing Hotel Tech Teams Without Losing Your Mind

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  • 17 June 2025
📈 In 2025, at HITEC, Stefanie Adams, CEO of WNY People Development, addressed the challenges of managing a multigenerational workforce in the hospitality industry. With five generations (Boomers, Gen X, Millennials, Gen Z, and Gen Alpha) set to work together, hotel IT and HR must adapt training, communication, and project management strategies. Tailored tech training, collaboration tools, and quarterly "stay conversations" are crucial for success. Leaders should foster inclusivity and growth, recognizing varying generational needs.
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  • 5 min

HITEC 2025: Vingcard Unveils Modular, Fully Integrated End-to-End Hotel Technology

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  • 17 June 2025
📺 PPDS launches the 135” Philips Unite LED 6000 Series All In One at HITEC 2025 in Indianapolis, 16-17 June. This foldable, height-adjustable display is designed for hospitality, offering energy efficiency with less than 0.5 watts in standby mode and motorized height adjustment. The display features a 1.5mm pixel pitch for sharp visuals and integrates Android 11 for native app optimization. It supports Philips Wave for remote management, enhancing installation, monitoring, and control.
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  • 3 min

HT Talks Tech: Jurny CEO Luca Zambello

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  • 16 June 2025
💻 Since 2020, Jurny has raised approximately $16 million in funding. Jurny launched Jurny Virtual in 2021, and its Management Operating System in 2022. In 2023, they introduced JurnyOS 2.0 and NIA, evolving into multi-agent tools in 2024. The latest, JurnyOS 3.5, offers advanced AI capabilities. Notable industry leaders, like Paul Tuscano, joined their advisory board. AI adoption is crucial, enhancing efficiency and personalization, with a potential 30% boost in guest retention through hyper-personalization.
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  • 2 min

Fuzzy’s Tacos Debuts Full-Service Concept

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  • 16 June 2025
🌮 Fuzzy’s Taco Shop has launched a full-service concept, "Fuzzy's Tacos and Margs," at 1912 Wescott Ave #250, Sugar Land, Houston. This new model introduces tableside service with "Tacotenders" and features a refreshed menu focusing on tacos and new drinks, including the Paloma ‘Rita and Fuzz Driver. Owned by the NGE group, operated by Miro and Andrew Nazarian, the restaurant plans to open three more locations by 2025. Operating hours: Sunday-Thursday 10 a.m.-12 a.m., Friday-Saturday 10 a.m.-1 a.m.
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  • 5 min

HITEC 2025: Hotel Internet Services Rebrands at Touchstone 1

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  • 16 June 2025
📷 At HITEC 2025 in Indianapolis (16-17 June), PPDS unveils the Philips Unite LED 6000 Series, a 135” foldable, height-adjustable display. This energy-efficient model, ideal for hotel lobbies and conference spaces, utilizes Chip on Board technology and a fine 1.5mm pixel pitch for clear visuals. It features motorized height adjustment and an ultra-low standby mode of less than 0.5 watts. The display is compatible with Android 11 and includes integrated System on Chip for app installation.
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