Booking Holdings’ CEO on building the world’s largest travel platform
Discover how Booking Holdings uses AI in travel to deliver connected trip solutions and personalized travel experiences on its travel platform.
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Azul Hospitality Group Opens Hilton Arcadia Los Angeles
🏨 February 26, 2026, USA, Los Angeles, California: Azul Hospitality Group announces the opening of Hilton Arcadia Los Angeles, a 173-room hotel near the San Gabriel Mountains. Featuring rooftop and world-class dining, it boasts over 17,000 sq ft of event space, including the Centella Ballroom for up to 450 guests. Rooms offer modern amenities like a 55-inch SMART HDTV and high-speed Wi-Fi. Access to Santa Anita Park and other cultural sites enhances its appeal.
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Margaritaville Beach Resort Nassau Welcomes New General Manager, Shyam Lalu
🏖 February 26, 2026, Nassau, Bahamas: Margaritaville Beach Resort Nassau appoints Shyam Lalu as General Manager. Lalu, with over 15 years of hospitality experience, will manage resort operations and elevate guest experiences. His plans for 2026 include enhancing entertainment, reimagining culinary offerings, and boosting community engagement. Lalu's career includes roles at Hyatt, The Ritz-Carlton, and Hilton, with management positions in Dallas and Los Angeles. He aims to support staff development and expand the resort's community initiatives.
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Construction is Underway at Drury Plaza Hotel Nashville Southeast Century Farms
🏨 February 26, 2026, St. Louis, Missouri. Drury Hotels announces the construction of its newest Drury Plaza Hotel in Nashville, Tennessee. Located at 3001 Century Farms Circle in Antioch, this will be their fourth hotel in Nashville and seventh in Tennessee. Opening in October 2026, the hotel will feature 180 rooms, over 1,500 sq ft of meeting space, and employ around 50 staff. Amenities include free breakfast, Wi-Fi, parking, and an outdoor pool.
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HOSPITALITY X Goes Live on Shiji Daylight PMS and Infrasys POS Across Four Hotels
💻 Berlin, Germany, February 25, 2026 – Shiji and HOSPITALITY X launched Shiji's cloud-native PMS and POS in four hotels: Golf & Sporthotel Wiesensee, Nürburgring Hotels, Vier Jahreszeiten am Schluchsee, and The Curve Hotel Bay Arena. The transition from Lindner Hotels ensures operational independence with centralized guest profiles and service delivery. HOSPITALITY X manages eight hotels with approximately EUR 70 million in revenue. Shiji serves 91,000 hotels globally with over 5,000 employees.
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Hospitality Shouldn’t Be A Cutting Room Experience
📖 Regula Luescher, a leader in urban re-invention in Zurich and Berlin, emphasized that authenticity cannot be fabricated. The current hospitality narrative prioritizes storytelling over tangible experiences, creating disillusionment. This "reverse iceberg" approach focuses on superficial narratives rather than substance. To truly engage, understanding and designing for actual needs is essential. Instead of just telling stories, spaces should genuinely reflect and resonate with the people and moments they are designed for.
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#executivetravel #founderlife #operationalexcellence | Ben Robertson
✈️ Executives often face costly disruptions when drawn into travel logistics. Fractional travel management offers a solution by assigning one accountable operator to manage the entire trip, anticipate challenges, and protect valuable time. This approach minimizes fragmentation, emphasizing efficiency over mere ticketing. Whether dealing with midweek travel chaos or seeking operational excellence, this strategy ensures smoother executive travel experiences. #ExecutiveTravel #FounderLife #OperationalExcellence
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Gencom Affiliate Reacquires Majority Interest in The Ritz-Carlton Coconut Grove in Miami
🏨 February 25, 2026, Miami, Florida: Gencom, a Miami-based firm, reacquires a majority stake in The Ritz-Carlton Coconut Grove, a 115-key hotel initially acquired in 2011. Banco Inbursa financed the transaction. The hotel, opened in 2002 and last renovated in 2018, features 30,000 sq. ft. of meeting space. Miami's Coconut Grove, a thriving district with luxury condos and revitalized Cocowalk, continues to attract residents and businesses. Gencom's Miami holdings affirm its commitment to the city's growth.
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Thomas Krooswijk Appointed as New General Manager of Four Seasons Hotels Istanbul
📍 Canada, February 25, 2026: Thomas Krooswijk, born in France and raised in Africa and the Middle East, is now General Manager of Four Seasons Hotel Istanbul at the Bosphorus and Sultanahmet. With a career starting at The Pierre, NYC in 2001, he has led globally, including roles at Beverly Wilshire, LA, and Four Seasons Resort Marrakech. He aims to blend Istanbul's rich heritage with modern luxury, fostering creativity and genuine connections.
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Marriott International Opens its 200th Property in India, The Westin Jaipur Kant Kalwar Resort & Spa
🏨 February 25, 2026, Bethesda, Maryland: Westin Hotels & Resorts launches The Westin Jaipur Kant Kalwar Resort & Spa in India, marking Marriott International's 200th property in the country. Spanning nine acres in the Aravali foothills, the resort features 135 rooms, private villas, and wellness amenities. It's part of Marriott's 18-brand presence in India, with a robust pipeline of 150 upcoming hotels, highlighting the company's commitment to the Indian hospitality market.
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