Travel Weekly Group Ltd - 10 Minutes News for Hoteliers - Page 47

1 min

Japan’s premium airline ramps up loyalty…

✈️ STARFLYER, a premium Japanese airline, upgraded its STAR LINK loyalty platform with IBS Software's iLoyal solution. Transitioning from a legacy system to a cloud-native platform, STARFLYER launched new mobile and web functionalities, real-time updates, and exclusive rewards. The overhaul includes a revamped mobile app and member portal. Hiroshi Goto, STARFLYER Inc's VP, emphasizes the digital transformation as a key modernization step. Marcus Puffer of IBS praises iLoyal’s adaptability for mid-size and larger airlines.

3 min

Travellers are younger, smarter and opting…

🛫 Trevolution Group reported $627.41 million in bookings and 508,333 airline tickets sold in H1 2025. Canada saw a 164% demand increase, while Italy's demand dropped 24%. Business class demand rose by 32.43%, with 57,421 tickets sold. 88.69% of tickets were economy class. Travel planning shifted earlier, with 31% booking 90+ days ahead, while shorter trips became popular. Dreampass app exceeded 37,000 members. The younger demographic grew, but seniors aged 90+ remain the largest customer group at 31.19%.

2 min

Research finds younger travellers continue…

🗺️ Travellers under 35 are twice as likely to use AI for trip planning compared to those over 55, as per the Global Rescue Summer 2025 Survey. Only 24% of travellers use AI, with younger groups leading adoption. Non-US users are 40% more likely than US users to use AI tools (30% vs. 21%). 79% find AI tools useful, and 58% of under-35s don't trust AI in emergencies. Despite trust issues, 89% are likely to reuse AI.

2 min

Expedia broadens its platform for travel…

🌎 Expedia TAAP enhancements: In 2023, Expedia expanded its platform for travel advisers, enhancing efficiency and earnings. Notable updates include deferred payment for trips up to 365 days (previously 280), new bank transfer payments in several European markets, and a service charge feature available in over 20 markets, including the US, UK, and Canada. These changes help advisers manage bookings more effectively, with 45% of travelers using advisers for trip bookings in the past year.

1 min

DerbySoft debuts AI voice agent for…

✈️ Global travel technology leader DerbySoft launches the AI Voice Agent to automate repetitive outbound calls for travel suppliers. In the business travel sector, 30% of global accommodation bookings necessitate manual intervention. The AI system automates tasks such as verifying virtual credit card payments and confirming bookings, operating 24/7 across all time zones with GDPR compliance. Future updates include RFP status and group booking confirmations. This tool integrates via API or CSV, enhancing efficiency in the travel industry.

3 min

Tourism Innovation Summit is back for its…

🗺 Tourism Innovation Summit (TIS) occurs on October 22-24, 2025, at FIBES Seville. Over 8,000 professionals will attend, with 400 experts across five auditoriums. The summit addresses digitalization, sustainability, and traveler profiles. Key speakers include CEOs from Lastminute.com and WeRoad. 200 companies will exhibit tech solutions, and South Korea will be the guest country. Events like the Tourism Innovation Awards and Touristech Startup Fest will highlight disruptive projects. Registration is open.

2 min

Guest Post: How gamification can…

🏆 The 2026 FIFA World Cup will occur in the USA, Canada, and Mexico, attracting over 5 million international visitors. In the USA alone, it is expected to generate $50 billion in economic output and create nearly 300,000 jobs. Travel brands are leveraging gamification, using game-like elements to enhance loyalty programs, aiming to engage travelers and foster long-term loyalty. This strategy capitalizes on travelers' passion for curated experiences, enhancing brand visibility and customer retention.

2 min

Amex GBT launches improved hotel emissions…

📊 In Q3 2025, American Express Global Business Travel (Amex GBT) will launch upgraded hotel emissions calculations, integrating Chooose's software. Clients can customize reports using data from providers like UK BEIS and Greenview, covering over 250 countries and 240 metro areas. This aligns with the Hotel Carbon Measurement Initiative methodology, aiding sustainable travel decisions. Amex GBT’s SVP John Sturino emphasizes improved data tools for decision-making, while VP Nora Lovell Marchant highlights environmental impact assessment enhancements.

2 min

Accelya launches new cross-industry NDC…

🛩 Accelya, a leader in airline technology, has launched the NDC FastTrack program to promote New Distribution Capability (NDC) adoption. The program partners with Sabre and American Express Global Business Travel (Amex GBT) and is endorsed by SAP Concur. Accelya saw a 146% growth in corporate NDC volumes from 2023 to 2024. The initiative aims to streamline NDC adoption through resources like shared roadmaps and training, with a formal launch at the GBTA Convention 2025 in Denver.

2 min

Data reveals road ahead for travel firms…

🛫 European survey by FinMont highlights that 10% of travelers under 34 abandon bookings without mobile wallets. In 2024, mobile wallet travel transactions surged by 30%, with 37% of bookings being mobile. 74% of travelers use digital wallets, climbing to 82% among millennials. 10% would spend more on trips with Buy Now, Pay Later options. Additionally, 14% rebook due to loyalty rewards. Simplifying payments is crucial for better customer experiences and unlocking revenue.

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