Travel Weekly Group Ltd

🛳️ Vertical Systems collaborates with Carnival Cruises to automate cruise bookings and itinerary management for P&O, Cunard, and Princess. In partnership with Dreamlake, phase two of their integration enhances back-office efficiency using Tarsc software. This week, new functionality reaches Vertical Travel Group, Holiday Elite, and Your Holiday Booking. Lewis Johnston notes the reduced manual input and improved after-sales process. Previous integrations include easyJet, Jet2, and Olympic Holidays. CTO David Becker emphasizes creating an effortless booking ecosystem.

🛳️ MSC Cruises, the world's third-largest cruise company, partnered with Peopleware to overhaul workforce management for global contact centers. Previously reliant on spreadsheets, MSC standardized processes to handle seasonal peaks, such as new ships or marketing campaigns. The new system ensures better customer service, lower abandonment rates, and more employee autonomy via a self-service portal. Workforce management has become a strategic driver for customer service and business decisions, according to Michele Pepe, Corporate Workforce Planning Manager.

💰 Corpay launched Corpay Complete in the UK to streamline finance operations. The platform unifies accounts payable, FX, expenses, and payments. According to Deloitte, 63% of UK CFOs prioritize cost control, but only 36% have real-time cash flow visibility. 67% of global CFOs cite disconnected tools as a barrier to automation. Only 5% of finance teams are fully automated. Corpay Complete aims to address these issues, enhancing efficiency and reducing risks in finance operations.

💳 Silverflow, a payment technology provider, partners with Bolt to streamline payments using Silverflow's platform. Bolt's expanded services, including ride-hailing and e-scooter rentals, face complex payment processes. The partnership enables direct Visa and Mastercard transactions, enhancing system performance and control. Anne Willem de Vries, Silverflow's CEO, highlights the partnership's potential, while Jüri Laur from Bolt emphasizes efficient implementation aiding global expansion. Key features include 3D Secure, network tokenization, and direct-to-card payouts.

🌍 Axonall, launched in July 2025, revolutionizes luxury travel with AI and emotional intelligence. Founded by computer engineer Mel Suntal, it connects emotional intent with curated itineraries and experiences. Of 1.6 million global properties, only fewer than 10,000 meet Axonall's rigorous standards. The platform's mission is to transform travel into a tool for inner alignment and consciousness. Axonall designs journeys based on desired emotions, asking travelers, “How do you want to feel - and who are you becoming?”

🛍 Sona, a workforce management software firm, has launched the first agentic AI platform for hospitality operators. The software features thousands of autonomous agents, acting as digital employees, which analyze data patterns to provide real-time insights. These agents assist in various tasks like approving leave and updating schedules. Ben Dixon, Sona's CTO, highlights this innovation as the first of its kind, enhancing decision-making and optimizing operations across hospitality businesses.

🚪 Hospitality cloud provider Mews expands its Digital Key solution to integrate with Salto smart locking technology. This update allows hotels using Salto's access system to offer keyless entry via mobile devices. Matt Welle, CEO of Mews, highlights operational efficiency and guest satisfaction benefits. Nora Urquiza from Salto Systems emphasizes the commitment to a seamless digital experience. This integration addresses the rising standard of digital room entry in the hospitality industry.