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Travolution

65 posts

Meta Highlights 98% Open Rate for WhatsApp Business Messaging in France, Citing Air France and Club Med Success

  • Travolution
  • 10 April 2026
📱 Meta's study, unveiled by Boston Consulting Group in Paris, highlights WhatsApp's strategic role for businesses in France. Since 2022, Air France uses WhatsApp for customer service, achieving a 62% marketing open rate. Club Med automates 44% of queries on WhatsApp, and plans booking via the app this year. WhatsApp's global reach includes 1 billion users messaging businesses. With 77% of companies using AI, adoption is expected to rise further, transforming WhatsApp into a continuous, smarter channel.
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TMU Management and actuary aero Collaborate to Integrate Exposure Intelligence and Insurance in Payments Risk Management

  • Travolution
  • 9 April 2026
💰 TMU Management and actuary aero are transforming payments risk management by integrating exposure intelligence and insurance protection. Actuary aero offers exposure intelligence for deferred delivery sectors, enabling banks to understand merchant exposure dynamics. TMU Management provides chargeback insurance to protect against merchant failures. This collaboration allows banks to better manage risk in sectors like travel, ticketing, and events, where payments and fulfilment are time-separated, improving the robustness of acquiring strategies.
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Cruisebound Launches Interactive "Search by Map" Feature to Simplify and Enhance Cruise Planning Experience

  • Travolution
  • 27 March 2026
🌏 Announced on 26 March 2026, Cruisebound's new "Search by Map" feature is now live. This tool enhances cruise planning by allowing users to explore itineraries through an interactive map, simplifying the process. Johan Villamil, lead software engineer, and COO Claire Gibbons emphasize its user-friendly design and dynamic itinerary visualization. Cruisebound, founded in 2022, offers an extensive range of sailings, transparent pricing, and no booking fees, aiming to streamline cruise discovery and booking.
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Hands In and UATP Partner to Offer Global Split Payments for Airlines via Ceptor Platform

  • Travolution
  • 11 March 2026
💳 UK-based Hands In and UATP announced a global partnership, enabling split payments in the travel industry via UATP's Ceptor Platform. Airlines can now integrate Hands In's API to allow multiple cards and payment methods for a single purchase without changing existing systems. This helps mitigate lost travel sales due to insufficient funds or card limits. CEOs Samuel Flynn and Ralph Kaiser emphasize the ease of integration and enhanced flexibility for airlines and travelers.
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Alyza boosts commercials with Pieter Van der Voort now as advisor

  • Travolution
  • 27 February 2026
🚀 Pieter Van der Voort joins AI-first customer service firm Alyza in an advisory role to support growth and international expansion. Previously with RightRez, his expertise spans travel technology, fintech, and SaaS. At Alyza, he'll aid in go-to-market strategies and revenue growth. CEO Markus Stumpe highlights expansion into finance, energy, and insurance sectors. Van der Voort is enthusiastic about enhancing customer satisfaction and sales conversion through intelligent tools.
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  • 2 min

Kolet and Philippine Airlines partner to…

  • Travolution
  • 16 February 2026
📱 Kolet partners with Philippine Airlines to launch the myPAL eSIM in 2025, offering passengers 1GB of mobile data for two days upon landing. This service activates on arrival, selecting the best local network for seamless connectivity. The initiative aims to simplify travel by providing immediate access to data, ensuring smooth transport and communication. Kolet, recognized for its social and environmental efforts with a B Corp certification, has similar agreements with Air France‑KLM, Vietnam Airlines, and others.
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  • 1 min

WEX and Nuvei announce Virtual Card…

  • Travolution
  • 2 February 2026
💳 Nuvei and WEX have partnered to integrate WEX’s virtual card technology into Nuvei's global merchant network, benefiting travel merchants and marketplaces like OTAs, airlines, and hospitality brands. This move allows merchants to fund supplier payments from incoming settlement flows, reducing reliance on credit lines. Phil Fayer, Nuvei's CEO, states this partnership enhances cash flow and reduces costs. Jason Hancock of WEX highlights improved efficiency and trust in travel payments.
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  • 3 min

Guest Post: Best‑in‑Class vs All‑in‑One:…

  • Travolution
  • 23 January 2026
💻 Almost 33% of all-in-one tech users in the hospitality sector plan to switch to integrated 'Best-in-Class' solutions within 1-2 years, while only 14% of current best-in-class users consider moving to all-in-one systems. Larger hotels prefer best-in-class for functionality, while smaller properties value all-in-one for simplicity. AI adoption is rising, with 78% of hotel chains using it, yet strategic direction is often unclear. Future platforms must blend ease of use with advanced capabilities.
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  • 2 min

eDreams ODIGEO advances with new waves of…

  • Travolution
  • 22 January 2026
🚀 eDreams ODIGEO, January 2026, deploys agentic AI, generating 30% of code autonomously, enhancing productivity across 247 platforms. The agentic system processes bookings and voice support, improving customer service. The firm aims for 13 million Prime members by 2030, currently at 7.7 million. Generative AI content models boost customer acquisition and personalization. CTO Carsten Bernhard highlights a decade of AI leadership, setting industry standards with autonomous execution of complex tasks.
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  • 2 min

Booking experiences online significantly…

  • Travolution
  • 21 January 2026
📈 Hotels utilizing Journey's strategy from the "Stay for the Story" white paper saw up to 95% increased spend when offering bookable experiences like spa treatments and dining. On average, adding extras at booking boosts revenue by 16%. Establishments featuring spa services saw a 44% increase in spend, and advertising returns improved from 13 to 30. CEO Simon Bullingham emphasizes managing experiences to optimize growth, addressing rising costs and reducing OTA reliance.
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