TrustYou Editorial Team

5 min

Ensuring Data Privacy and Compliance in Hospitality CX Platforms

It’s no secret that great guest experiences are paramount to a hotel’s success. Which is why understanding your customers’ needs, responding to feedback instantly, and fostering a stellar review profile…

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2 min

CXP for Hotels: Buyer’s Guide for Features and Evaluation

CXP Buyer’s Checklist Feedback Collection Your platform should collect feedback from every meaningful source and make it easy for guests to share. Aggregates reviews from OTAs, Google, Booking.com, TripAdvisor, and…

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3 min

How AI Agents for Hotels Work: Features and Benefits

How TrustYou AI Agents Work Setting up an AI Agent isn’t about writing scripts or building decision trees. With TrustYou, the process is centered around your existing knowledge and tools,…

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4 min

How CDPs Turn Hotel Data Analytics into Revenue-Driving Insights

In the hospitality landscape, knowing your guests has turned into a revenue-driving strategy. Hotel data is everywhere: booking engines, guest surveys, loyalty programs, on-site behavior, and beyond. But raw data…

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4 min

How AI Concierge Services Improve Guest Experience & Increase Revenue

Imagine a guest arriving after a long flight, checking into your hotel late at night, and still being able to instantly book a spa treatment, reserve a dinner table, or…

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2 min

How to Increase Direct Bookings in Hotels with CXPs

1. Capture Guest Feedback Across the Journey Customer experience platforms allow hotels to systematically collect guest feedback at key moments: before arrival, during the stay, and after departure. Gathering structured…

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4 min

What Are the 5 Stages of Guest Experience? A Guide for Hoteliers

What Are the 5 Stages of Guest Experience? The 5 stages of guest experience are: Pre-Arrival Arrival Stay Departure Post-Stay Each stage represents a critical point in the guest journey,…

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4 min

Top 5 Hospitality Trends to Watch (and Act On) in 2025

The hospitality industry never stands still. And, in 2025, innovation continues accelerating faster than ever. As technology becomes more intelligent and travelers become used to optimize experiences, the multi-billion industry…

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2 min

AI in Hospitality: How AI is Transforming Hotel Operations

However, AI-powered booking assistants are changing that. These systems guide guests through booking with personalized prompts, tailored room suggestions, and real-time responses to common questions. When booking feels easier, faster,…

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Ensuring Data Privacy and Compliance in Hospitality CX Platforms

CXP for Hotels: Buyer’s Guide for Features and Evaluation

How AI Agents for Hotels Work: Features and Benefits

How CDPs Turn Hotel Data Analytics into Revenue-Driving Insights

How AI Concierge Services Improve Guest Experience & Increase Revenue

How to Increase Direct Bookings in Hotels with CXPs

What Are the 5 Stages of Guest Experience? A Guide for Hoteliers

Top 5 Hospitality Trends to Watch (and Act On) in 2025

AI in Hospitality: How AI is Transforming Hotel Operations

The Future of Revenue Management Is Strategic Leadership – LodgIQ

Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers

Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ

GEO vs SEO for Hotels: 10 Comparisons

Research and Education: a Connection to Ever-Evolving Expertise and Experience

Hotels: AI is already influencing where your guests decide to stay. | Michael Albert

Frenchospitality Slashes Tech Costs by 75% with eviivo’s All-in-One Platform

Dolphin-shaped key cards – transform a simple key card into a catalyst for play and imagination

The Future of Revenue Management Is Strategic Leadership – LodgIQ

Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers

Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ

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