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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
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  • 🎙️ Podcast
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  • 🌎 Languages
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Posts by author

TrustYou Editorial Team

18 posts
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  • 2 min

CXP for Hotels: Buyer’s Guide for Features and Evaluation

  • TrustYou Editorial Team
  • 18 June 2025
CXP Buyer’s Checklist Feedback Collection Your platform should collect feedback from every meaningful source and make it easy for guests to share. Aggregates reviews from OTAs, Google, Booking.com, TripAdvisor, and…
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  • 3 min

How AI Agents for Hotels Work: Features and Benefits

  • TrustYou Editorial Team
  • 17 June 2025
How TrustYou AI Agents Work  Setting up an AI Agent isn’t about writing scripts or building decision trees. With TrustYou, the process is centered around your existing knowledge and tools,…
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  • 4 min

How CDPs Turn Hotel Data Analytics into Revenue-Driving Insights

  • TrustYou Editorial Team
  • 8 May 2025
In the hospitality landscape, knowing your guests has turned into a revenue-driving strategy. Hotel data is everywhere: booking engines, guest surveys, loyalty programs, on-site behavior, and beyond. But raw data…
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  • 4 min

How AI Concierge Services Improve Guest Experience & Increase Revenue

  • TrustYou Editorial Team
  • 29 April 2025
Imagine a guest arriving after a long flight, checking into your hotel late at night, and still being able to instantly book a spa treatment, reserve a dinner table, or…
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  • 2 min

How to Increase Direct Bookings in Hotels with CXPs

  • TrustYou Editorial Team
  • 25 April 2025
1. Capture Guest Feedback Across the Journey Customer experience platforms allow hotels to systematically collect guest feedback at key moments: before arrival, during the stay, and after departure. Gathering structured…
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  • 4 min

What Are the 5 Stages of Guest Experience? A Guide for Hoteliers

  • TrustYou Editorial Team
  • 25 April 2025
What Are the 5 Stages of Guest Experience? The 5 stages of guest experience are: Pre-Arrival Arrival Stay Departure Post-Stay Each stage represents a critical point in the guest journey,…
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  • 4 min

Top 5 Hospitality Trends to Watch (and Act On) in 2025

  • TrustYou Editorial Team
  • 21 April 2025
The hospitality industry never stands still. And, in 2025, innovation continues accelerating faster than ever. As technology becomes more intelligent and travelers become used to optimize experiences, the multi-billion industry…
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  • 2 min

AI in Hospitality: How AI is Transforming Hotel Operations

  • TrustYou Editorial Team
  • 14 April 2025
However, AI-powered booking assistants are changing that. These systems guide guests through booking with personalized prompts, tailored room suggestions, and real-time responses to common questions. When booking feels easier, faster,…
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