TrustYou Editorial Team

5 min

Why CXPs Are Key to Unlocking Team Productivity in the Hospitality Industry

When it comes to delivering top-tier guest experiences, the importance of team productivity cannot be overstated. Employees that don’t have to deal with many operational, repetitive tasks and who feel…

View Post

View Post

5 min

Ensuring Data Privacy and Compliance in Hospitality CX Platforms

It’s no secret that great guest experiences are paramount to a hotel’s success. Which is why understanding your customers’ needs, responding to feedback instantly, and fostering a stellar review profile…

View Post

View Post

2 min

CXP for Hotels: Buyer’s Guide for Features and Evaluation

CXP Buyer’s Checklist Feedback Collection Your platform should collect feedback from every meaningful source and make it easy for guests to share. Aggregates reviews from OTAs, Google, Booking.com, TripAdvisor, and…

View Post

View Post

3 min

How AI Agents for Hotels Work: Features and Benefits

How TrustYou AI Agents Work Setting up an AI Agent isn’t about writing scripts or building decision trees. With TrustYou, the process is centered around your existing knowledge and tools,…

View Post

View Post

4 min

How CDPs Turn Hotel Data Analytics into Revenue-Driving Insights

In the hospitality landscape, knowing your guests has turned into a revenue-driving strategy. Hotel data is everywhere: booking engines, guest surveys, loyalty programs, on-site behavior, and beyond. But raw data…

View Post

View Post

4 min

How AI Concierge Services Improve Guest Experience & Increase Revenue

Imagine a guest arriving after a long flight, checking into your hotel late at night, and still being able to instantly book a spa treatment, reserve a dinner table, or…

View Post

View Post

2 min

How to Increase Direct Bookings in Hotels with CXPs

1. Capture Guest Feedback Across the Journey Customer experience platforms allow hotels to systematically collect guest feedback at key moments: before arrival, during the stay, and after departure. Gathering structured…

View Post

View Post

4 min

What Are the 5 Stages of Guest Experience? A Guide for Hoteliers

What Are the 5 Stages of Guest Experience? The 5 stages of guest experience are: Pre-Arrival Arrival Stay Departure Post-Stay Each stage represents a critical point in the guest journey,…

View Post

View Post

4 min

Top 5 Hospitality Trends to Watch (and Act On) in 2025

The hospitality industry never stands still. And, in 2025, innovation continues accelerating faster than ever. As technology becomes more intelligent and travelers become used to optimize experiences, the multi-billion industry…

View Post

View Post

2 min

AI in Hospitality: How AI is Transforming Hotel Operations

However, AI-powered booking assistants are changing that. These systems guide guests through booking with personalized prompts, tailored room suggestions, and real-time responses to common questions. When booking feels easier, faster,…

View Post

Why CXPs Are Key to Unlocking Team Productivity in the Hospitality Industry

Ensuring Data Privacy and Compliance in Hospitality CX Platforms

CXP for Hotels: Buyer’s Guide for Features and Evaluation

How AI Agents for Hotels Work: Features and Benefits

How CDPs Turn Hotel Data Analytics into Revenue-Driving Insights

How AI Concierge Services Improve Guest Experience & Increase Revenue

How to Increase Direct Bookings in Hotels with CXPs

What Are the 5 Stages of Guest Experience? A Guide for Hoteliers

Top 5 Hospitality Trends to Watch (and Act On) in 2025

AI in Hospitality: How AI is Transforming Hotel Operations

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

December set to be one of the strongest months of 2025 for UK short-term rentals

Curio Collection by Hilton debuts in Medellin

Líbere Hospitality Group enters France with Paris property

HOTELS’ 2025 December Suppliers Guide digital issue now live

JLL Announces Sale of Two-Hotel Portfolio

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

Contact informations

Advertise with us

Press release