Hijiffy

A great stay isn’t just about check-in – it’s about check-out too. How guests leave your hotel can be just as important as how they arrive. A smooth, stress-free farewell…

These days, travellers search for and book hotels in a completely different way. Thanks to easy access to information and technology, they’re no longer turning to just traditional travel agencies…

Hotel no shows are a frustrating reality for every hotelier. A guest books a room but doesn’t turn up – and worse, they don’t cancel. This leaves hotels facing unnecessary…

When it comes to delivering unforgettable guest experiences, it all begins with the first touchpoint – your hotel reservation confirmation message. It’s not just a necessary administrative detail; it’s your…

The hospitality business is a balancing act. While occupancy rates and revenue growth are essential pieces of the puzzle, neither tells the whole story of profitability. For 2025 and beyond,…

Keeping guests coming back is the foundation of great hospitality. It is well-known that retaining existing guests costs significantly less than acquiring new ones – according to the Harvard Business…