Mews

What is a contact-free hotel? A contact-free hotel uses technology to streamline the guest experience, reducing the need for face-to-face interactions. The goal is to provide a seamless and efficient…

What are rack rates in hotels? Rack rates are essentially the starting point for a hotel room’s pricing — think of it as the highest price before any discounts or…

What is a hotel rooming list? First things first, what is a hotel rooming list? Simply put, it’s a document that consolidates all the key details—guest names, arrival and departure…

What is a chargeback? Let’s start with the basics. Other than a word that strikes fear into the heart of all those in e-commerce, a chargeback is a transaction reversal…

Technologies that are improving hotel security   Technology helps hotels to improve security in many ways. To learn more, check out the biggest technology trends in the hospitality industry. Keyless entry  …

Lag time  There is often a significant wait period between when a room is ready and when a guest can check in.  Traditionally, interfaces between property management systems and telephone…

The power of customization  In the early 80s, games began to incorporate a radical new feature: customization. At first it was very simple: players could change their character’s name. They…

The benefits of keyless entry for hotels Keyless entry systems for hotels bring countless opportunities that every hotel can benefit from. These systems reduce the operational processes and costs for…