February 10, 2026

📊 Who? Reserv by Tambourine. When? Announced today. Where? Globally for hotel booking partners. What? Launched Reserv Analytics—a real-time AI-enabled reporting dashboard. How? By offering channel-segmented performance analysis and custom alerts. Why? To empower hoteliers with instant access to key metrics, aiding faster decisions. Recent enhancements include Reserv Encore and Oracle Cloud availability. Reserv Analytics is a complimentary upgrade for all clients. Tambourine has over 30 years of experience in hotel reservation technology.

🍹 British drinkers are shifting towards moderation, with 48% never participating in Dry January and 50% not setting resolutions around drinking. Mermaid, an Isle of Wight spirits producer, highlights that 57% quit Dry January by January 10th. There's a growing interest in lower-strength cocktails, but 39% find them hard to find. Mermaid introduces "Low Tide" cocktails with ABV ranging from 2.7% to 3.3%, catering to this trend while maintaining flavor and sophistication.

📲 Mandarin Oriental's F&B revenue increased by 54% and orders grew by 39% in a year using IRIS's digital platform across 20 hotels in Europe, the Americas, and Asia Pacific. The platform enhances guest experiences with streamlined operations and reduced delivery times. Integration with POS and PMS systems has improved service efficiency and revenue management. Over the last decade, IRIS has helped Mandarin Oriental scale its digital ordering service, supporting guest personalization and boosting staff efficiency.

💻 In the tech landscape, concerns about AI replacing SaaS have emerged amid a stock selloff, but it's reminiscent of past misconceptions from 10–15 years ago about cloud infrastructure. Instead, AI, much like the cloud, acts as foundational infrastructure enabling SaaS growth. With less than 10% tech adoption in travel & hospitality, AI can supercharge SaaS with innovations in pricing and distribution. Companies like RateGain are integrating AI to enhance existing systems, emphasizing AI as an accelerator, not a replacement.