10minhotel.com

Bangkok – Minor Hotels , a global leader in hospitality with more than 640 properties across 63 countries, announces the first signings in India under its luxury Anantara Hotels & Resorts hotel brand for 2026: Anantara Zanti Coorg Resort and Anantara Kolkata Hotel. Both properties represent firsts for the brand in India: its first resort and first urban hotel in the country. Anantara Zanti Coorg Resort Scheduled to open in 2028, Anantara Zanti Coorg Resort will bring the brand’s immersive experiences and refined hospitality to the UNESCOrecognised Western Ghats. Set within a forested enclave near Madikeri in Coorg, Karnataka, the 69key resort is designed by renowned Sri Lankan architect Channa Daswatte, widely recognised as the foremost protégé of Geoffrey Bawa, the pioneer of tropical modernism, and draws on the region’s natural landscapes, coffee heritage and Kodava culture. The property facilities will feature four dining venues, a swimming pool, a lobby lounge and library, Anantara Spa and wellness centre, a fitness studio, meeting and event spaces and a kids’ club. Our partnership with Minor Hotels brings a renowned brand to one of India’s most captivating destinations. Through this greenfield development, we aim to deliver authentic experiences that immerse guests in Coorg’s rich culture and pristine landscapes, setting a new benchmark for luxury hospitality in the region. Bimal Desai, Chairman of Zanti Hospitality, owner of Anantara Zanti Coorg Coorg’s natural beauty exemplifies India’s potential for experiential luxury and is ideal for the Anantara brand. The upcoming Anantara Zanti Coorg Resort will showcase our vision of creating distinctive stays that honour local culture, immersing guests in the destination’s vibrant nature and tradition. William Heinecke, Founder and Chairman of Minor International, parent company of Minor Hotels Anantara Kolkata Hotel Slated to open in 2032, the approximately 170‑key hotel will anchor the upcoming World Trade Center Salt Lake Kolkata an-acre mixed-use development. Designed to serve the city’s growing business and meeting and events demand, the hotel will feature two restaurants, a lobby lounge, flexible meeting and event spaces, and complementing leisure facilities including Anantara Spa and wellness centre, a gym and a swimming pool. The World Trade Centre Salt Lake is a joint venture between Aryan Realty and Merlin Group. The World Trade Center Kolkata is a landmark development for Kolkata and West Bengal, strengthening the city’s standing as a regional business and cultural centre. Partnering with Minor Hotels to introduce Anantara to Kolkata reflects our commitment to create a destination that will support the city’s long‑term commercial growth and raise its hospitality offering. Mr Sanjay Saraf, Co-Chairman of Aryan Realty Mr Sushil Mohta, Chairman of Merlin Group, added, “Our partnership with Minor Hotels and the introduction of Anantara at WTC marks a significant step in shaping a destination that not only meets international benchmarks but also redefines how business and hospitality converge in Eastern India.” William Heinecke added, “Signing Anantara Kolkata as our first urban Anantara in India represents an important step in our growth in the country and reflects the brand’s versatility across

Hilton (NYSE: HLT) today announced the signing of a strategic agreement with Regenta Hotels Private Limited, owned by Royal Orchid Hotels Limited, to sign and open 125 Hampton by Hilton hotels in India. The partnership accelerates Hilton’s upper midscale expansion in India, where rising domestic travel and growing demand from the country’s expanding middle class are driving strong opportunities in the mid-market segment. The franchised hotels will primarily be developed across western and southern markets, including Goa, Maharashtra, Karnataka, Tamil Nadu, Andhra Pradesh and Telangana, joining more than 3,100 Hampton by Hilton properties trading globally. India’s economic growth, expanding middle class and rapid infrastructure development are reshaping the country’s travel landscape, creating significant opportunities for our brands. Our new strategic partnership with the Regenta Hotels Group demonstrates our commitment to working with established local operators, enabling us to scale our franchise footprint rapidly while maintaining the strength and consistency of Hilton’s brands. Alan Watts, President, Asia Pacific, Hilton Strategic agreements have become a key driver for Hilton’s expansion strategy in India, enabling the company to pair strong local operating expertise with its global brands and commercial engine. This partnership marks Hilton’s third of this nature in India, building on the momentum of earlier agreements that are accelerating development by setting franchise terms across a large portfolio of new developments at once. India’s western and southern states collectively account for a significant share of the country’s GDP and represent some of its most dynamic business and leisure travel corridors. As infrastructure improvements strengthen connectivity and domestic travel continues to grow, demand for reliable, branded accommodation is expanding beyond the country’s largest metropolitan centers. This is creating strong opportunities for branded midscale and upper midscale brands such as Hampton by Hilton to meet the needs of India’s rapidly expanding domestic traveler base across emerging cities and key commercial hubs. As we continue to strengthen our network effect around the world, India remains a strategic long-term growth market for Hilton. For owners, Hampton by Hilton delivers industry-leading returns through an efficient operating model and broad guest appeal. This agreement further reinforces the global strength of the Hampton brand and our confidence in the long-term growth of India’s midmarket hospitality sector. Christian Charnaux, Executive Vice President and Chief Development Officer, Hilton Hampton by Hilton is the company’s largest brand by number of hotels and a pioneer of the upper-midscale segment globally. Named the #1 lodging franchise by Entrepreneur® for 17 consecutive years, the brand serves quality-driven travelers through an approachable, high-quality stay defined by its friendly and caring signature hospitality, known as ‘Hamptonality’, in 46 countries globally. Following extensive consumer research in India, Hampton by Hilton hotels in the country will feature design, service and amenities thoughtfully tailored to reflect local preferences while maintaining the brand’s trusted global standards. We are proud to partner with Hilton to scale Hampton by Hilton in India. Our portfolio is a healthy mix of owned, managed and franchised properties, and this partnership with Hilton will drive significant growth

Flexkeeping , a Mews company, has launched an integration with MARA Solutions , enabling hotels to turn guest feedback into immediate operational action. The integration connects MARA’s reputation management platform with Flexkeeping’s operation system. When guests leave online reviews after their stay, MARA analyzes the feedback and matches it to reservation data. If an issue requires attention, a service ticket is automatically created in Flexkeeping and assigned to the relevant team. Housekeeping and maintenance staff receive clear, actionable tasks, such as resolving cleanliness concerns or fixing in-room issues, without the need for manual follow-up or cross-department communication. “Guest feedback is one of the most valuable signals a hotel has, but it’s often disconnected from daily operations,” said Luka Berger, CEO and Co-Founder of Flexkeeping . “This integration closes that gap by turning feedback into immediate, actionable tasks for teams on the ground.” The result is a faster, more structured response to guest feedback, improving both operational efficiency and guest satisfaction. ''Hotels already receive a huge volume of guest feedback, but identifying issues and acting on them quickly is the real challenge,” said Tobias Roelen-Blasberg, Co-Founder of MARA Solutions. “At MARA, we believe feedback should move across your systems. By connecting MARA with Flexkeeping, we ensure that insights from guest feedback translate directly into action, without delays or manual effort.'' The integration is now available for customers of both Flexkeeping and MARA Solutions. Clients can contact their representative from either entity to get set up. By connecting guest sentiment directly to daily operations, Flexkeeping and MARA Solutions are helping hotels close the loop between guest feedback and action. About MARA Solutions: MARA Solutions is named the best Reputation Management Solution for Hotels in 2025. Responding to online reviews can be a daunting task, but it doesn't have to be with our AI Review Assistant of MARA. Our tool is designed to ease your Online Reputation Management process, making it more efficient, personalized, and time-saving. It offers the best and most personalized AI for responding to and analyzing your guest reviews. To learn more, go to www.mara-solutions.com .

Sleep is not a pause between performances. It is performance. And no one understands that more than Equinox Hotels. The leader in high-performance luxury, built on the uncompromising pillars of movement, nutrition, regeneration, and community, announces the return of its Global Sleep Symposium for its third consecutive year. An evening unlike anything else in the world of health, hospitality, or science: one night, one room, the most rigorous minds in human optimization, and a singular question: what happens when you treat sleep as the most powerful tool in your arsenal? June 4th. Equinox Hotel New York. One night to change how you perform for the rest of your life. This year's Symposium evolves. Gone is the traditional conference format. In its place: an intimate, salon-style evening where world-class science meets unfiltered conversation, distilled into an experience that is as intellectually relentless as it is deeply human. Conversation. Connection. Transformation. THE SCIENCE OF SLEEP + PERFORMANCE Sleep is not passive. It is the most underutilized performance lever on earth, governing cognition, emotional intelligence, physical recovery, hormonal health, creativity, and the quality of every human connection you'll ever have. The Symposium's third chapter doesn't just illuminate that truth. It activates it. The evening opens with a keynote from Dr. Matthew Walker, the world's preeminent authority on sleep science, probing how sleep shapes every dimension of elite performance: decision-making under pressure, creative breakthrough, long-term cognitive resilience, and the compounding returns of truly restorative rest. Then the conversation goes further. An interdisciplinary panel brings together three of the most formidable voices at the intersection of science, performance, and the human condition: Dr. Eric Potterat: High Performance & Clinical Psychologist. Former Head Psychologist for the U.S. Navy SEALs, U.S. Women's National Soccer Team, Los Angeles Dodgers, and Red Bull Athletes. He has operated at the outermost edge of human performance. He knows what sleep costs when it breaks down and what it returns when it's optimized. Dr. Kirk Parsley: MD, Member of the American Academy of Sleep Medicine, Retired Navy SEAL. The rare physician who has lived the physiological stakes of sleep deprivation at the elite level and rebuilt the science of recovery from the ground up. Dr. Emily Morse: Doctor of Human Sexuality, renowned Sexologist, and host of the Sex With Emily podcast. Because sleep doesn't just shape how you work. It shapes how you love, connect, and experience intimacy, and the science behind that is more powerful than most people realize. Together, they will dismantle the conventional understanding of rest and rebuild it as what it actually is: a biological superpower. GET CLOSE TO THE SCIENCE This is not a lecture. Salon-style conversations give guests direct, unfiltered access to each speaker, the kind of dialogue you cannot have anywhere else. Ask the questions you've never had the room to ask. Walk away with evidence-based strategies tailored to your life, your body, your performance. THE CLOSE: SOUND AS RECOVERY The evening culminates in an immersive sound journey led by Johnny Venus, Grammy-nominated artist and

Philadelphia has experienced a slower demand rebound from the effects of the pandemic. However, despite some current external headwinds, there is significant optimism for the city on the horizon, with upward momentum expected in 2026 and beyond. Post‑Pandemic Lodging Trends in Philadelphia Leading up to the pandemic, the Philadelphia hotel market achieved occupancy levels around 70%, which was driven by the strength of corporate transient demand, citywide events, and domestic and international tourism. Despite year-over-year increases since the rebound in 2021, Philadelphia has been slower to recover, with occupancy reaching just over 64% to end 2025. As a comparison, the city’s occupancy remained roughly 8% lower than the 2019 performance, while the aggregate occupancy for the top 25 markets in the U.S. was roughly 6% below the 2019 level in 2025. This slower recovery is primarily attributed to a lack of full recovery in business and group travel to the area, in addition to a sharp increase in supply (including alternative lodging options, such as Airbnb ) since 2019. Similar to occupancy, the city’s ADR peaked leading up to the pandemic, exceeding $136 in 2019. However, this metric recovered at a much faster pace than room-night demand, noting a new peak of roughly $146 by 2022. While heightened inflation played an important role in rate growth during that time, the entrance of new upscale supply into the market helped drive citywide room rates to new heights. In line with national trends, ADR began to normalize in 2023 but remained above the $150 mark, which reflects a roughly 10% increase from the pre-pandemic performance. However, ADR remained generally flat in 2024 and 2025. The stability is attributed to a slower demand recovery in conjunction with new supply absorption through 2024, followed by macroeconomic headwinds tied to international tariff negotiations and federal budget cuts in 2025; these issues reduced spending and travel across all major market segments, especially European and Canadian tourism. What to Watch in the Near Term Philadelphia has a lot to look forward to for the remainder of 2026, including several major events: Festivities throughout the year tied to America’s 250th anniversary , highlighting the city’s rich history and cultural diversity Six FIFA World Cup matches during the months of June and July, including a “Round of 16” match on July 4th, slated to attract roughly 500,000 visitors and $770 million in economic impact The MLB All-Star Game in July, estimated to draw over 100,000 visitors to the city The nearly week-long PGA Championship in May, reportedly attracting over 200,000 spectators to the city Moreover, the Philadelphia Business Journal reports that the city is expected to host the most citywide events in over two decades for the 2026 calendar year, with projected convention attendance exceeding one million. While an inevitable normalization from the 2026 highs is expected for 2027, area hoteliers report continued demand momentum, with RevPAR experiencing resumed growth beginning in 2028. This forecast is based on a number of factors, including an expected recovery of international tourism

L Catterton and Cedar acquire two hotels, in Portugal and France L Catterton Real Estate , the Paris-based real estate branch of the US private equity firm of the same name, in a joint venture with London-based real estate investment firm Cedar Capital Partners , has acquired two hotels in Europe. The properties are the five-star, 204-room Penha Longa Resort in Lisbon , Portugal , acquired from American private equity firm The Carlyle Group , and the four-star, 177-room Garden Beach Hotel in Antibes , France , acquired from American real estate developer The Chetrit Group . Penha Longa Resort is set within a 220-hectare estate in the Sintra-Cascais Natural Park, approximately 25 minutes drive from Lisbon Airport. The property includes six restaurants, a bar, a spa, and two championship golf courses, with the hotel operated under the Ritz-Carlton brand. The Garden Beach Hotel, located on the beachfront in Juan-les-Pins on the French Riviera, has been closed since 2020 and is planned for redevelopment into a luxury five-star hotel. CLI Dartriver acquires Radisson Blu Leicester Square in London from Starwood British real estate investment company CLI Dartriver , representing a family office , has acquired the five-star, 127-room Radisson Blu Hotel, London Leicester Square in the UK from US private equity fund Starwood Capital , for an amount reported to be around £120 million (£945,000 per room). The hotel includes a restaurant, bar and six meeting rooms. Starwood acquired the asset in 2024 as part of a portfolio of 10 London Radisson Blu hotels purchased from Edwardian Hotels for approximately £800 million. Leonardo acquires Hotel Saint in London from Cerberus Leonardo Hotels , the European division of the Israeli owner-operator Fattal Hotel Group , has acquired the four-star, 272-room Hotel Saint in London , UK , from an affiliate of American private equity firm Cerberus Capital Management . The property is situated in Aldgate, bordering the City of London’s financial district. The hotel includes a restaurant, bar and five meeting rooms. It is set to be rebranded as Leonardo Hotel London Aldgate . Kempinski acquires Augustine Hotel Prague Kempinski Hotels has acquired the five-star, 101-room Augustine, a Luxury Collection Hotel Prague in the Czech Republic, in the group’s first hotel acquisition since 1970. The property, occupying part of the Augustinian Monastery of St. Thomas, is situated in the Malá Strana beneath Prague Castle. The hotel includes a restaurant, bar and five meeting rooms and opened in 2009 following an extensive restoration. Following the acquisition, Augustine will temporarily operate as a white-label luxury hotel after leaving The Luxury Collection. A refurbishment of guest rooms and public areas is planned, with rebranding under Kempinski expected in late 2026. Grupotel acquires Hotel Ocean House Costa del Sol in Spain from Apollo Spanish hotel chain Grupotel Hotels & Resorts has acquired the four-star, 372-room Hotel Ocean House Costa del Sol in Málaga , Spain , from US private equity group Apollo Global Management . Affiliated with Melia, the property is situated in the south

As a former revenue manager myself, I often found that hoteliers were excited to talk about more complicated topics, but often had trouble addressing the more mundane topic of base business. Hoteliers were typically eager to talk about things like Optimizing channel mix to reduce reliance on highest-margin channels. Perfecting the pricing curve in the lead-up to major events. Running a displacement analysis for competing RFPs and picking the one that is most perfectly optimized. But often, upon closer inspection these very same hoteliers were struggling with more basic problems: low occupancy, losing market share in ADR, or sub-optimal pricing strategies. An unspoken secret is that while the fancier topics that are listed above are important, they make up a relatively small portion of what we as commercial strategists do on a day-to-day basis, and many of us would be better off focusing on building and maintaining occupancy first. One place that many hoteliers would be better off emphasizing is optimizing their base business strategy, an often-overlooked foundation for any successful hotel. Having a strong and solid ‘base’ of guests is a core building block that later allows you to address the ‘finer points’ we mentioned above. In this blog, we will give you all the keys to help you understand what base business is, some actionable examples of base business that you can pursue today, methods for evaluating base business, and how to use this core component to build toward better profitability and more revenue growth. First, let’s start with the basics, and get a working definition of exactly what we mean when we talk about ‘base’. What is base business? ‘Base business’ is hotelier-shorthand for those regularly recurring rooms that we can rely on day-in and day-out to fill at least a sizable portion of our rooms. Base business isn’t just extended stay Extended stay guests can certainly comprise much of our ‘base’, but length-of-stay is not what determines whether a piece of business is base business. Even short one night stays can be included in our base business if they occur regularly enough. In fact, it's exactly this reliable and recurring nature of certain stays that qualifies them as base business. What are some examples of base business that aren’t extended stay? Consider a flight attendant that stays almost every Thursday through Sunday at your hotel, or the traveling nurse who comes in 2 weeks every month, or even your reliable business-transient guests with local negotiated accounts that come rolling into the lobby every Monday afternoon for their mid-week stay. Why do hoteliers call it “base”? The term has simple origins: it’s likely just an allusion to a literal base, or foundation that you build on top of. If building the perfect revenue strategy were like building a skyscraper, your base business is the solid concrete foundation - without it your other strategies won’t stand up. But, if base business is so crucial, you may wonder why hoteliers don’t simply fill their whole hotel with this kind

Hotel teams traditionally focus on revenue, demand, and pickup. These indicators shape pricing decisions, distribution strategies, and forecasting, forming the backbone of commercial management. However, one important layer is often underused — website analytics. It shows how demand forms before a booking happens and helps explain why guests behave the way they do. How Website Data Can Be Used in Hotel Marketing As a marketing director, this is how I approach website analytics. I use it to understand what needs to be adjusted in campaigns, content, and targeting. I look at session data to see how users actually interact with the website, and combine it with acquisition data to understand where that traffic comes from — whether it’s search, metasearch, or referral sources. This approach often reveals opportunities that are not visible in standard reports. For example, using website analytics, Exely Customer Success identified high traffic to one of our partner hotels’ websites from a country that was not considered a target market. The website was not localized for this audience, so most of the traffic did not convert. After the hotel added a language version and launched a country-specific offer for low-demand periods, bookings from this market increased significantly — turning previously lost traffic into direct revenue. This is exactly the kind of signal website analytics helps uncover early. From this perspective, website data becomes a practical tool for marketing teams. It helps to: identify which countries and cities show real interest understand how users interact with the website see which landing pages drive deeper exploration understand which traffic sources bring engaged visitors In another case, website traffic was steady, but bookings did not meet targets. Website analytics showed that several organic and referral sources were bringing engaged users who did not convert. A closer look at these sources revealed the issue: information on these platforms was outdated or incomplete and did not match the website. After updating content on those platforms and aligning it with the website, the hotel saw stronger engagement and better conversion even without increasing ad spend. This is where insights turn into action. Based on this type of analysis, marketing teams can make decisions such as: prioritizing sources for paid campaigns refining traffic sources and improving listings across channels adjusting website content to better match audience expectations activating country-based offers or mobile-specific promotions in the booking engine reviewing languages and currency settings based on real demand Why We Introduced Website Performance Dashboards in Exely Analytics To support our partner hotels’ marketing we introduced Website Performance Dashboards within Exely Analytics. They bring together two focused areas: Audience — shows session statistics, user activity, and engagement over a selected period Acquisition — shows traffic sources, including websites, metasearch engines, visits, traffic distribution, and landing pages They help connect traffic insights with decisions that directly impact performance — which markets to prioritize, which channels to refine, and how to align the website with real demand. Website data shows where opportunities are but your website needs to be

Wait… This is a hotel key card? For something guests reach for so often, the hotel key card is rarely given much thought. It’s a small detail — handled at check-in, tapped at the door, slipped into a pocket — yet it’s part of nearly every stay. But what if it felt a little more considered? More tactile, more beautiful, even a bit unexpected. Materials like wood, PLA, and plant-based leather are finding their place in hospitality, bringing new textures and character to an otherwise familiar object. Different in feel, familiar in function, and far more interesting in the details. The wooden key card carries a quiet charm. Slightly thicker in hand, with a natural grain that makes each piece subtly unique, it turns a simple logo into something worth noticing. Engraving sits elegantly on its surface, giving brands a tactile way to stand out. PLA key card , made from renewable resources like cornstarch, offers a fresh perspective. Smooth, lightweight, and available in vibrant finishes, it brings a sense of color and playfulness to the guest experience, without changing how it's used. Then there’s the plant-based leather card . Soft, refined, and undeniably premium, it feels less like a utility item and more like a considered detail. The kind guests might pause to appreciate. Individually, each material adds its own touch. Together, they show how even the most familiar moments in a stay can be quietly elevated.

TL;DR The agentic web isn’t stalled — it’s being built quietly beneath the consumer surface. Protocols like MCP (97M+ monthly SDK downloads, adopted by every major AI platform in under a year), Google’s A2A for agent-to-agent coordination, and payment infrastructure like AP2 are filling in fast. Most builders will never make the headlines. 56% of U.S. travelers already use AI for some part of their travel journey, up from 33% a year ago. The operating model looks like metasearch: agents handle discovery, research, and recommendations, then hand the traveler off to book. The shopping is the disruption, not the checkout button. Power is shifting from whoever controls the interface (OTAs, search engines) to whoever controls the consumer-side agent and its harness — the tools, rules, policies, and data that determine what the agent recommends. These are the same levers OTAs used to dominate hotel distribution. They’re just moving to a new address. Travel has no durable human-only cognitive moat. AI is cracking protein folding and compressing drug trials. Hotel distribution is arcane rules and siloed data — complicated like tax codes, not hard like molecular biology. Once the infrastructure is in place, agents will match or beat human specialists. OTAs have a near-term advantage because they’ve already built agent-accessible infrastructure (MCP connectors, structured content, ChatGPT integrations). Suppliers that haven’t started are already behind in the agentic channel. Supplier-side investments in structured data, offer management, and personalization pay off twice: they improve the human web now and plug directly into agentic channels the moment the infrastructure is ready. The CFO doesn’t have to bet on the future — they can invest in something that works today and positions them for what’s next. Many people I talk to in hospitality right now think AI agents are stalled. They’ve seen the demos, tried a few, gotten a mediocre hotel recommendation from a chatbot, and moved on. “Agents aren’t there yet” has become a common position in the industry. They’re right about the current consumer experience. And they’re drawing exactly the wrong conclusion from it. What they’re missing is happening below the surface. Not in the chatbot window, but in the infrastructure layer — the protocols, registries, governance systems, and orchestration patterns that agents need before they can do anything useful at scale. That infrastructure is being assembled right now, at speed, we’re just not seeing it because it isn’t being delivered with the fanfare and fireworks of a new model. JFrog’s launch of a Universal MCP Registry on March 18 is one recent example. MCP (the Model Context Protocol) is the standard that lets AI models connect to outside tools and data. Think of it as the plumbing that allows an agent to reach into a hotel’s inventory system, a payment network, or a review database. JFrog is now treating those connectors with the same security controls as enterprise software packages — providing governance, discovery, and trust controls so companies can adopt agent tooling without flying blind ( JFrog, March 18, 2026 ).