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10minhotel.com

1165 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

15 min

Claremont Resort's Haunted Tours Generate 200-Person Waitlist, Selling Out in Six Days This October.

Podcast Sales & Marketing Recap 🏨 Claremont Resort & Club's October ghost tours sold out in six days, with a 200-person waitlist. This historic hotel, built in 1915, capitalizes on its haunted lore, offering themed experiences like 'Witching Hour' teas. Mickey Stout, with over 20 years in hospitality, leads marketing efforts that have broadened guest engagement. The hotel has 276 rooms and hosts 70 weekly Group X classes. Karen Stephens, CMO at Revinate, emphasizes data-driven guest personalization to boost bookings.

3 min

Mandarin Oriental Expands Exceptional Homes Portfolio, Adding 12 Properties in New Global Locations Including Croatia and Greece

🏠 Mandarin Oriental has expanded its collection of private vacation homes, adding 12 new properties to reach a total of 43 homes in 18 global destinations. New locations include Lopud, Porto Heli, Florence, Chianti, Sardinia, and Marbella. Notable properties include Villa Petrucci in Florence and Tatvani in Chiang Rai, Thailand. This growth reflects Mandarin Oriental's strategy to enhance their geographic reach while maintaining high standards of luxury service.

5 min

WTTC Aims to Support One Million Tourism SMEs, Potentially Unlocking $63 Billion in Global Travel GDP.

🌎 At the WTTC Global Summit in Malta, more than 1,000 delegates, including over 200 leading CEOs and government leaders, explored supporting one million tourism SMEs through the Together in Travel Community. SMEs, which constitute over 85% of global Travel & Tourism businesses, could unlock $63 billion in GDP with a 10% productivity increase. The summit emphasized enhancing SME access to skills, finance, and digital tools to bolster growth and resilience in the sector.

4 min

91% of Hotel Operators Report PMS Directly Supports Revenue Growth, 88% See Measurable Cost Savings

🏨 55 minutes ago, Nikkie Randhawa-Singh, Senior VP at Shiji, highlighted key insights on hotel PMS migration. In a 2026 survey of 450 hotel operators, 91% believed their PMS aids revenue growth, with 88% acknowledging cost savings. The migration process should align with business goals, involve data curation, and redesign outdated processes. Critical stakeholder involvement and comprehensive evaluation of new systems are essential. Shiji supports over 91,000 hotels globally with its technology solutions.

4 min

Hozpitality Group Hosts Women Leadership Forum 2026 in Los Angeles, Gathering Over 70 Industry Leaders

📊 On October 7, Hozpitality Group hosted the Women Leadership Forum 2026 at Cameo Beverly Hills, Los Angeles, uniting 70+ leaders from hospitality and related sectors. Key speakers included Jackie Filla and prominent women from various industries. Discussions focused on women's roles in leadership, mentorship, and workforce development. Event partners and sponsors included Cameo Beverly Hills, RokketMed, másLabor, and NEFT Vodka. The forum is part of Hozpitality's expanding U.S. initiatives, including the Best GM Powerlist 2026.

6 min

Generative AI Adoption in B2B Buying Reaches 89%, Trust and Prior Experience Become Key Differentiators

📈 Jun Kwon's article highlights the evolving landscape of hospitality sales, emphasizing a shift from information advantage to trust as a competitive edge. Notable data include Forrester's 2024 survey, where 89% of B2B buyers use generative AI, and a 2025 6sense report revealing that 95% of winning vendors were initially shortlisted. Research shows 70% of hotel guests prefer human interaction. AI aids efficiency, but human relationships remain crucial for building trust and ensuring repeat business.

5 min

Marriott Integrates AI Booking on Fliggy, Surpassing 800% Growth in China’s Holiday Travel Bookings

📱 In China, AI agents on Alibaba's Fliggy processed 200 million orders during the February Spring Festival, including 55 million milk tea cups. Hotel AI bookings rose over 800%, with Marriott using a dedicated "door" in Fliggy for easy hotel and package access. In the US, Google enabled hotel bookings in AI Mode with 10 companies, including Marriott. On Fliggy, Marriott's AI commands extend beyond rooms to offerings like afternoon tea, enhancing direct sales.

2 min

Hotel Manager Marsela Loulai Advocates for Hospitality Careers Starting in Colleges to Address Industry Staffing Challenges

🏨 Hotel Manager Marsela Loulai, at Kenwood Hall in Sheffield, emphasizes the need to change perceptions about hospitality as a career. Starting as a waitress at 16, Marsela progressed through roles like F&B manager and operations manager. The industry struggles with staff retention, as casual staffing is challenging. Marsela suggests connecting with colleges to demonstrate hospitality's diverse roles, including leadership and problem-solving. Hospitality is more than an entry-level job; it's a potential career starting point.

8 min

Gen Z and Trailing Millennials Redefine U.S. Travel Preferences, Influencing Hotel Strategies with Digital and Social Media Trends

🌐 Gen Z and Trailing Millennials, aged 24-37, are reshaping travel in the U.S. and globally, with over 78 million in the U.S. and more than a billion worldwide. They prioritize experiences, with median incomes from $55,000 to $95,000. Nearly 50% identify as non-white. This "Emerging Experience Generation" relies on digital tools, spending intentionally on meaningful experiences, valuing sustainability, and driving trends in hospitality. Hotels adapting to this dynamic see growth in bookings, particularly through social media engagement.

3 min

Hotels.com Report Reveals Adaptive Reuse Trend with 194% Increase in Searches for Salvaged Stay Hotels

🏨 Hotel Seiryu Kyoto Kiyomizu in Japan, originally an elementary school, saw a 194% rise in searches. Bodmin Jail Hotel in the UK, a former prison, had searches up 110%. Fontevraud L'Ermitage in France, once an abbey, offers historical ambiance. "Salvaged Stay" hotels, according to Hotels.com, utilize adaptive reuse, transforming historical buildings into hotels, offering guests a unique experience. Such accommodations, like Union Station in Nashville, provide both historical charm and modern comforts.

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