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10minhotel.com

1116 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

2 min

Inn-Flow Appoints Jon Coley as Senior Vice President and Head of Sales to Enhance Market Strategy

💼 Raleigh, N.C. - Jon Coley has been named Senior Vice President and Head of Sales at Inn-Flow. With over 20 years of experience in SaaS and finance, he aims to enhance Inn-Flow's sales strategy with AI-enabled technology. Previously, Coley was SVP of Sales at GoCanvas and held roles at Device Magic and other tech firms. Inn-Flow, a cloud-based platform for hotel operations, is ranked #1 in hotel accounting and labor management software.

3 min

HotelIQ Integrates with Shiji’s Daylight PMS to Streamline Data Management for Hotels Using Decision Cloud

🏨 HotelIQ, based in Atlanta, GA, announced a new integration between HotelIQ Decision Cloud and Shiji's Daylight PMS. This integration enables hotels to centralize reservation data, streamline analytics, and enhance commercial planning and forecasting without manual data handling. Sameer Umar, COO of HotelIQ, highlights its role in improving decision-making capabilities. Shiji serves over 91,000 hotels globally, with 5,000 employees, by providing cloud-based solutions for seamless operations and data intelligence.

4 min

Google Begins Limited Test of AI-Driven Hotel Booking in the U.S., Integrating with Global Distribution Systems

🌐 Google began testing agentic hotel booking in the U.S., enabling travelers to book stays via AI without leaving Google's page. This limited test involves partners like Booking, Expedia, Marriott, and Amadeus, the first infrastructure partner. Independent hotels access this through OTA or GDS, not directly. Google's AI booking isn't fully automated yet, as bookings may transfer to partner sites. The initiative focuses on integrating existing travel systems, not replacing OTAs. GDS offers independents alternative access.

Global Travel Recovery: Asia Pacific Leads Q2 Growth with 20% YoY Increase; North America Dominates Searches

📅 Traveler confidence is rebounding, with global search volumes increasing in Q2. Domestic searches in early June surged by 10%, and regions like APAC saw 20% YoY growth. LATAM international searches increased by 15%, while EMEA grew by 5%. Turkey led EMEA growth, with domestic searches up 55%. Last-minute bookings rose, with EMEA's 0-6-day search window increasing by 25% QoQ. U.S. fall travel searches, led by Las Vegas (+120%), rose by 35% YoY.

2 min

Wyndham Garden Phuket Kamala Implements Shiji's Infrasys POS to Enhance Food and Beverage Operations

💻 August 24, 2026, Bangkok - Wyndham Garden Phuket Kamala deployed Shiji's Infrasys POS, enhancing operational efficiency across its food and beverage outlets. Located on Kamala Beach, the resort integrates real-time transaction processing with centralized menu management, ensuring seamless service during peak periods. James Liaw of Shiji highlights the system’s flexibility. James Yang from Wyndham Garden notes improved efficiency without added complexity. Shiji serves over 91,000 hotels globally with its cloud-based platform.

3 min

Four Seasons Yachts to Launch The Lanserhof Reset Wellness Program on Transatlantic Voyage in November 2026

🚢 From November 8–16, 2026, Four Seasons Yachts and longevity experts Lanserhof will host "The Lanserhof Reset" aboard *Four Seasons I* during its transatlantic crossing from the Mediterranean to the Caribbean. The 8-day wellness program includes personalized consultations, holistic treatments, and wellness experiences. The voyage launches after Four Seasons Yachts' debut in March 2026. The venture includes Marc-Henry Cruise Holdings Ltd., Four Seasons Yachts, and Italian shipbuilder Fincantieri. *Four Seasons II* will debut in 2027.

5 min

AI Assists Hotel Professional in Finding Niche Financial Coach, Highlighting Importance of Consistent Online Presence

📖 Director of Rooms, in her mid-thirties from a luxury property in the Far East, found David Lund via ChatGPT for career growth, especially in finance. AI matched her query with David due to his decade-long weekly publications on hotel finance. Unlike Google, AI acts as a concierge, providing direct answers without a list. AI boosts specialists by connecting them with solutions. Persistence is key in building a reputation; AI aids but doesn't replace personal effort.

4 min

Guest Experience Discrepancies Highlight Operational Misalignment with Ownership's Standards in Hospitality Industry

🚹 Ownership in the hotel sector invests in customer experiences, but operational routines often clash with guest expectations. For instance, properties may mismanage room continuity, forcing long-stay guests to change rooms daily due to rigid booking systems. Additionally, housekeeping may ignore "Do Not Disturb" signs, breaching guest privacy. These operational issues remain hidden from financial reports and guest surveys, leading to dissatisfaction that goes unaddressed. Ultimately, the gap between investment and guest experience remains unnoticed.

3 min

HomeToGo Report Shows 90% of 2026 Labor Day Searches Focus on Rural Destinations, Domestic Travel Up 13.5%

🏖 American travelers are embracing nature for Labor Day 2026, with rural areas accounting for 90% of searches. Domestic trips are up 13.5% from 2025, representing 65% of searches. The average stay is 8 days, covering 727 miles, at $111.91 per night per person. Top trending U.S. destinations include Bay Saint Louis, Red River Gorge, and Orcas Island. Overall, searches for Labor Day trips increased by 23% compared to last year, as travelers favor quieter, picturesque getaways.

2 min

Terence Ronson, Niale McLoughlin, and Rajeev Ratti Share Journey as Lobby Boys in Hong Kong Hotel Industry

📚 Rajeev Ratti and Terence Ronson joined Niale McLoughlin in Hong Kong as Assistant Managers, despite lacking Cantonese skills. Rajeev, a fresh graduate from New Delhi's Institute of Hotel Management, and Terence, a trained chef, became "The Three Musketeers" of the hotel industry. Pertlink Limited, established on October 23, 2000, operates from Hong Kong as IT consultants for the hospitality sector, recognized for its global reach and extensive network in Hotel and IT industries.

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