Automatic - 10 Minutes News for Hoteliers

3 min

Hotels lost metasearch. They lost mobile. AI doesn’t have to be next.

🌐 Expedia and Booking.com, day-one partners of ChatGPT's App marketplace, spend $14 billion annually on marketing to capture early-stage travelers. Nearly 40% of travelers use AI tools for trip planning, with over half using AI in some capacity. AI is altering OTA economics, reducing their influence as travelers shift to AI interfaces. Connect AI enables hotels to engage directly with travelers on AI platforms, offering direct bookings and full control over guest relationships, bypassing OTAs and their 15-25% commissions.

3 min

U.S. hotel results for week ending 10 January

📈 U.S. hotel industry, 4-10 January 2026, saw year-over-year declines. Occupancy fell to 48.1% (-2.4%), ADR to $142.85 (-0.9%), and RevPAR to $68.69 (-3.3%). Tampa had sharp declines: occupancy 60.9% (-23.2%), ADR $156.81 (-12.0%), RevPAR $95.44 (-32.4%). San Diego's ADR dropped to $161.76 (-9.5%), RevPAR to $82.72 (-22.5%). St. Louis improved with occupancy 46.9% (+18.1%), ADR $117.19 (+14.2%), RevPAR $54.92 (+34.9%), aided by the U.S. Figure Skating Championships.

3 min

Shiji Japan launches full-scale rollout of Reviewpro Reputation to elevate Guest Experience across hotels and restaurants in Japan

📑 Shiji launched Reviewpro Reputation in Japan, enhancing guest experience across hotels and restaurants. Since 2018, Shiji Japan introduced tech solutions like Daylight PMS. Japan's national GRI™ improved to 84.20% in Q3 2025, below Asia's 89.60% but near the global 86.80%. Reviewpro supports over 60,000 hotels globally and integrates with Daylight PMS for real-time feedback. Shiji serves 91,000 hotels worldwide. The launch aids Japan’s hospitality sector in strategic, data-driven service improvement.

2 min

Meliá Hotels International Arrives in Paradise: Maldives Welcomes Meliá Whale Lagoon in January 2026

🌊 Meliá Hotels & Resorts will open Meliá Whale Lagoon Maldives in January 2026 in the South Ari Atoll. The resort features 100 oceanfront villas, offering Water, Sunset Suite, and Beach Villas. Guests reach the resort via a 30-minute seaplane from Malé International Airport. Visitors can enjoy activities like snorkeling and diving in the nearby South Ari Marine Protected Area, home to whale sharks and manta rays. The resort includes four dining options, two infinity pools, and a spa.

4 min

IHG Hotels & Resorts to scale India presence to over 400 open and in development hotels within five years

📍 IHG Hotels & Resorts plans to triple its presence in India by 2030, adding 80 hotels and nearly 12,000 rooms. By 2025, IHG will have 400 hotels, supported by strong owner confidence. The Vignette Collection will debut in 2026, enhancing luxury offerings. Holiday Inn Express leads signings in Q3 2025, while Crowne Plaza represents 25% of hotels in development. New Garner hotels will open in Etawah, Kathua, Kutch, and Bhiwadi.

4 min

Now Accepting Reservations: Timeless Heritage Meets Modern Luxury at the New Four Seasons Hotel and Residences Cartagena

🏨 Four Seasons Hotel and Residences Cartagena opens this spring in the vibrant Getsemani neighborhood. It features 131 rooms, including 27 Spanish colonial-style and the luxurious two-bedroom Catroux Suite. Guests can enjoy eight dining concepts, two rooftop pools, and wellness at UMARI Spa. Designed by François Catroux, the hotel integrates historic restoration with modern luxury, offering panoramic views and access to Cartagena's rich cultural sites. There are also 15 private residences and event spaces with two ballrooms.

4 min

The Future of Luxury Is Personal: Highlights from the International Luxury Hotel Association’s Luxury Hospitality Conference, INSPIRE Las Vegas

🏨 January 2026, INSPIRE Las Vegas, organized by the International Luxury Hotel Association, featured industry leaders like Horst Schulze, co-founder of The Ritz-Carlton. Schulze emphasized the "$2,000 rule" for resolving guest issues, highlighting care over technology in luxury service. AI-driven solutions and digital concierges, like "Red" at Resorts World Las Vegas, managed over 259,000 requests with 50% using automation. Discussions focused on the balance between tech and human touch, luxury's emotional core, and the industry's future.

7 min

Why Mathematics is Important in Business and Hospitality Education

📊 Hanushek et al. (2015) found that a one-standard-deviation increase in numeracy proficiency leads to an 18% increase in hourly wages (12% after controls). Problem-solving skills increase wages by 10-12% (6% after controls). The World Economic Forum's Future of Jobs Report 2025 cites analytical thinking as essential for 70% of firms. Brynjolfsson et al. (2011) report a 5-6% productivity boost from data-driven decision-making. Zacharopoulos et al. (2021) note that continued math study affects brain chemistry.

5 min

Ayan Hotels and Resorts Announces the Opening of Ayan Zalaat Hotel & Spa in Ulaanbaatar, Mongolia

🏨 Ayan Hotels & Resorts unveiled Ayan Zalaat Hotel & Spa near Ulaanbaatar, Mongolia. Opened in a UNESCO Biosphere Reserve, the 32-room retreat offers luxury with European design, Mongolian cultural elements, and 10 dining venues. Ayan Zalaat features a spa with Swiss expertise, cultural performances, and extensive event spaces. Ayan Hotels plans to expand with 21 villas and a sports center. Nightly rates start at $850.

2 min

Mitsis Unveils Canvas by Mitsis, a New Hospitality Brand Celebrating Simple, Warm, Authentic Greek Hospitality

🏨 Mitsis, a leading Greek hotel chain, launched "Canvas by Mitsis" in Athens, Greece, focusing on authentic Greek hospitality. Introducing six 4-star hotels, this brand targets modern travelers with all-inclusive offerings. Mitsis, a pioneer for over 45 years, owns 21 hotels and 12 spa centers across Greece. Known for exceptional service, it aims to enrich guest experiences. The launch of Canvas marks a strategic milestone, reinforcing Mitsis's prominence in the hospitality sector.

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