Airbnb tests AI search for bookings
💻 Feb 16, 2026, Airbnb is testing an AI-driven search with a small user group to enhance trip discovery, booking, and host support globally. The AI search allows conversational queries about travel. Currently, an AI chatbot manages one-third of North American customer service inquiries, with plans for international expansion. No public launch date is set as it's in testing. Airbnb aims to embed AI across booking, customer service, and more, signaling a strategic AI shift in travel planning.
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