Automatic

4 min

Booking.com Debuts Agentic AI Innovations, Adding to its Robust Suite of GenAI Tools for Customers

Today, Booking.com has announced the launch of its first customer-facing agentic AI innovations: Smart Messenger and Auto-Reply, designed to make partner-to-guest communication faster, streamlined, and more intuitive.

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3 min

Sofitel Montreal Golden Mile Unveils Hotel-Wide Redesign, Marking New Era of French Luxury in Canada

Sofitel, the pioneer of French luxury hospitality, has unveiled the completed transformation of Sofitel Montreal Golden Mile, its flagship Canadian property for over two decades. The revitalized hotel ushers in a new era of refined hospitality, blending timeless Parisian elegance with the creative energy of Montreal.

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2 min

A New Era for Business Travel: Your Apartment Opens to the public in Milton Keynes

Serviced apartment and aparthotel brand Your Apartment unveils to the public its largest and most technologically advanced collection of serviced apartments in the UK setting a new standard for flexible, connected stays.

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1 min

Aksaya Estates Limited Signs Agreement with Marriott International to Bring Courtyard by Marriott to Jomo Kenyatta International Airport

Aksaya Estates Limited has signed an agreement with Marriott International to bring Courtyard by Marriott to the Jomo Kenyatta International Airport in Nairobi. Slated to open in 2027, the Courtyard by Marriott Nairobi Airport will enhance the hospitality offerings at Kenya’s key international gateway, providing guests with an elevated experience to optimise work, relax and make the most of their stay.

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3 min

UK’s Hospitality Sector Council launches Innovation Lab

The Hospitality Sector Council, in partnership with corporate innovation leader L Marks and the Department for Business and Trade, has announced the launch of the first sector-wide Hospitality Innovation Lab. The initiative is designed to accelerate innovations that support workforce excellence and strengthen the sector’s future.

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2 min

The George at Columbia, Tapestry Collection by Hilton Opens in Harlem, Celebrating Style and Heritage in Northern Manhattan

Bringing together the neighborhood’s vibrant culture, the prestige of a globally renowned university, and Hilton’s trusted comfort, The George at Columbia, Tapestry Collection by Hilton is now open on Morningside Avenue and 126th Street, marking an iconic moment for this beloved Harlem community.

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3 min

AI-Driven Personalization: How Hospitality Brands Achieve 40% Increases in Repeat Bookings

Personalization has become essential in today’s hospitality industry. Travelers now expect experiences tailored to their preferences, not generic service. While hotels and cruise lines recognize this shift, many struggle to bridge the gap between what guests want and what they currently offer. AI-driven personalization is changing this dynamic, delivering real results through increased repeat bookings and stronger guest loyalty.

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3 min

Colorado’s Westin Riverfront Resort & Spa Unveils Expanded Ski Valet, Work Pods & Gondola Market Ahead of Winter Season

The Westin Riverfront Resort & Spa Avon, Vail Valley is gearing up for an exciting 2025-2026 ski season with major updates designed to elevate the guest experience. From a newly expanded Ski Valet and refreshed event spaces to private Work Pods and a curated Gondola Market + Café, the resort offers convenience, comfort, and style for winter visitors.

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2 min

Opening May 2026: Renowned Italian Architect Brothers to Open Hotel in the Heart of Tuscany

The second property in The La Darbia Collection is a meticulous transformation of an 11th-century hamlet, reimagined by Studio Primatesta as a serene luxury hotel amid the rolling Tuscan countryside

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2 min

Oxford Street Reimagined: 25hours Hotel The Olympia Opens Its Doors

Oxford Street enters a bold new era today with the official opening of 25hours Hotel The Olympia, a property that reimagines one of Sydney’s most storied cultural landmarks.

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Booking.com Debuts Agentic AI Innovations, Adding to its Robust Suite of GenAI Tools for Customers

Sofitel Montreal Golden Mile Unveils Hotel-Wide Redesign, Marking New Era of French Luxury in Canada

A New Era for Business Travel: Your Apartment Opens to the public in Milton Keynes

Aksaya Estates Limited Signs Agreement with Marriott International to Bring Courtyard by Marriott to Jomo Kenyatta International Airport

UK’s Hospitality Sector Council launches Innovation Lab

The George at Columbia, Tapestry Collection by Hilton Opens in Harlem, Celebrating Style and Heritage in Northern Manhattan

AI-Driven Personalization: How Hospitality Brands Achieve 40% Increases in Repeat Bookings

Colorado’s Westin Riverfront Resort & Spa Unveils Expanded Ski Valet, Work Pods & Gondola Market Ahead of Winter Season

Opening May 2026: Renowned Italian Architect Brothers to Open Hotel in the Heart of Tuscany

Oxford Street Reimagined: 25hours Hotel The Olympia Opens Its Doors

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

What is MCP FOR HOTELS In Simple Terms

Boom and StayFi announce integration enabling instant AI-powered marketing from guest WiFi data

AI companies rally around MCP as the next internet standard

AAA: 122.4 Million Travelers Expected to Go 50 Miles or More Over Year-End Holiday Period

Chedi Hospitality appoints new president and group CEO

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

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