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The failure of full self-service

  • Automatic
  • 19 February 2026
Amazon has quietly started closing more of its Amazon Go physical stores. The idea was revolutionary: just walk in, grab what you need, and walk out—no checkout lines, no friction, all powered by sensors and AI. Per many studies, if you remove friction you increase consumption. But this didn’t work out.
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COMO Hotels and Resorts Announces the Rebirth of a Bordeaux Landmark

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  • 19 February 2026
COMO Hotels and Resorts announces the rebirth of a landmark 19th-century property on Bordeaux’s famed Left Bank. Reopening on 1 May 2026, COMO Cordeillan-Bages marks the luxury hospitality brand’s debut in one of the world’s most revered wine regions, realised in close collaboration with the Cazes family, owners of the prestigious Château Lynch-Bages. The opening reflects COMO’s family-owned philosophy, bringing together two family legacies united by a shared commitment to craftsmanship, finesse and understated luxury, as well as a deep appreciation for exceptional food and wine.
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Maraleina Sports Resort Koh Samui elevates performance-led hospitality with Shiji’s integrated technology ecosystem

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  • 19 February 2026
Shiji, the global leader in hospitality technology, announced today that Maraleina Sports Resorts Koh Samui, one of Asia’s leading sports-performance destinations, has successfully live with Shiji’s Daylight PMS, alongside a full rollout of Shiji’s integrated hospitality technology ecosystem. The implementation includes Infrasys POS, Shiji Horizon Distribution, IBE, and advanced payment tokenization, creating a seamless, future-ready digital foundation that enhances both operational performance and the guest journey.
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Recast: How technology is transforming hotel data security | with Matthijs Welle

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  • 19 February 2026
Guest data is your hotel’s most valuable asset — and today’s attackers know it. That’s why this week on Hotel Moment, we revisit a conversation with Bryson Koehler, CEO of Revinate, and Matthijs Welle, CEO of Mews, to explain why data security is even more relevant in 2026.
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IHCL Announces the Signing of a Tree of Life Resort in Nashik, Maharashtra

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  • 19 February 2026
Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the signing of a Tree of Life resort in Nashik, Maharashtra.
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Why Scoring Hotel Image Quality Matters More Than Ever

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  • 19 February 2026
Visual content has become one of the most decisive factors in hotel distribution. Long before a traveler compares prices or reads reviews, they form an impression based on images. Photos communicate trust, set expectations, and strongly influence whether a property is shortlisted or ignored.
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IHG Hotels & Resorts Expands Luxury & Lifestyle Footprint in Egypt with Signing of Hotel Indigo Cairo New Administrative Capital

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  • 19 February 2026
IHG Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with JADEER GROUP for Hotel Indigo Cairo New Administrative Capital, further expanding the company’s Luxury & Lifestyle portfolio in Egypt. The 140-key hotel will be located within a mixed-use development in the New Capital in the east of Cairo and is scheduled to open in 2033.
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RobosizeME Names Hospitality Tech Entrepreneur Jason Pinto as Business Advisor

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  • 19 February 2026
PRAGUE, 19 February 2026. RobosizeME, a leading provider of workflow automation solutions purpose‑built for hotel groups, today announced the appointment of Jason Pinto as Business Advisor. The move brings additional commercial and product expertise to the company as it accelerates its growth strategy and expands adoption of automation across hotel operations.
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Nobu Hospitality Announces Nobu Beach Inn, Barbuda

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  • 19 February 2026
Nobu Hospitality, the globally recognised luxury lifestyle brand co-founded by Robert De Niro, has announced new details for the upcoming Nobu Beach Inn as part of The Beach Club, Barbuda, a low-density resort and residential community on the Caribbean Island of Barbuda. Following the successful opening of Nobu Barbuda in 2020 - a beach restaurant and lounge on the famed Princess Diana Beach that has since become a destination in its own right - De Niro has continued to expand his vision for the destination. Created in partnership with James Packer and Daniel Shamoon, Nobu Beach Inn will offer a barefoot luxury retreat immersed in its natural surroundings, capturing the understated simplicity of a bygone era.
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Something is changing in hotel tech and pricing is at the center of it

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  • 19 February 2026
It’s 8:17 in the morning. You’ve already checked arrivals, glanced at occupancy, answered a question from reception, and flagged a maintenance issue — all before your first coffee is finished. Somewhere in between, you’re also expected to make pricing decisions that will shape your property’s revenue.
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