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  • 3 min

Testing the impact of buy now, pay later across 150,000+ checkout sessions

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  • 3 September 2024
💳 Yuval Shwager, Head of Product at Mixtiles, inquired about the impact of Buy Now, Pay Later (BNPL) options on checkout friction and card volume cannibalization. BNPLs now represent over $300 billion in global transactions. Stripe processed more than $1 trillion in transactions last year, about 1% of global GDP. Stripe conducted A/B tests on 150,000 payment sessions to assess BNPLs, which led to increased sales, revenue up to 14%, and higher conversion rates across a range of transaction values. Mixtiles implemented three BNPLs, resulting in thousands of dollars in increased revenue.
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Retail Economics and TikTok: The Power of Social Commerce: Building Brands in the TikTok Era (Short)

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  • 2 September 2024
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  • 2 min

Dutch DPA imposes a fine of 290 million euro on Uber because of transfers of drivers’ data to the US

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  • 2 September 2024
🚫 The Dutch DPA found Uber in violation of GDPR by transferring European drivers' sensitive data to US servers for over 2 years without adequate transfer tools, post-EU-US Privacy Shield invalidation in 2020. Uber, with a €34.5 billion turnover in 2023, faces fines up to 4% of its annual turnover. This case follows 170+ French drivers' complaints via LDH to the French DPA, leading to an investigation by the Dutch DPA—Uber's European HQ. Uber has been fined twice before by the Dutch DPA: €600,000 in 2018 and €10 million in 2023.
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  • 1 min

The Inside Man | Security Awareness Training Series

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  • 29 August 2024
💻 "The Inside Man" series showcases real-world security threats through drama, covering social engineering, phishing, and more in Season 1, virtual assistants and password issues in Season 2, international deepfakes in Season 3, ransomware attacks in Season 4, and exploring social media threats and password theft in Season 5.
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  • 1 min

Room key in Apple Wallet by dormakaba

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  • 20 August 2024
📱 Apple Wallet now allows guests to skip the lobby with room keys stored on their iPhone or Apple Watch. The feature includes Express Mode for access without waking the device, Power Reserve functionality allowing the room key to work for up to five hours if the device needs charging, and enhanced security with Find My app compatibility. Guests can also share their room keys securely, manage permissions, and revoke access as needed.
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  • 6 min

Hotels figured out they were leaving money on the table. Enter the paying non-guest. – HOTELSMag.com

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  • 19 August 2024
🏨 Hotels cater to non-guests with amenities like pools and meeting rooms for revenue, exposure, and community ties. ResortPass, leading with 1,500 hotels in 27 countries, offers day passes often under $65, with luxury options over $200. Hilton and Hyatt embrace the trend for local and leisure daytime visits, with Hyatt piloting an experiential tech partner, Way, since late 2023. Royalton increased ResortPass bookings by 50% and revenue by 80% from June 2023 to June 2024. CitizenM offers memberships across its 34 hotels with perks like 15% off stays and free co-working space use. Hotels manage non-guest impact to prevent compromising guest experiences.
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  • 13 min

Google’s Real Googly. No Not The Anti-Trust!

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  • 19 August 2024
📊 A US federal judge declared Google a monopolist and ruled against its practice of paying Apple billions to remain the default search engine on its devices. This stance may slow Google's innovation, already challenged by AI advancements like OpenAI's ChatGPT. Google's "10 blue links" model faces existential threats from AI competitors capable of providing direct answers. Despite Google's early AI developments and $165 billion in revenue from search ads in the first six months of 2024, talent departures and lack of new hit products suggest potential decline, similar to the fate of once-dominant companies like IBM and AT&T. The shift towards AI interaction models and voice/gesture commands could reshape the internet, diminishing the relevance of traditional search.
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  • 3 min

Uber and BYD Partner to Accelerate Global EV Transition

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  • 19 August 2024
🚗 Uber and BYD announced a multi-year strategic partnership to deploy 100,000 BYD electric vehicles (EVs) across global markets including Europe, Latin America, the Middle East, Canada, Australia, and New Zealand. Uber, with the largest on-demand EV network, and BYD, a leader in EV production, aim to lower EV ownership costs and promote their use on the Uber platform. The collaboration extends to future autonomous-capable BYD vehicles for Uber, enhancing urban mobility and sustainability.
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Google’s Latest Decision Keeps Cookies Around—for Now

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  • 12 August 2024
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  • 2 min

Difficult To Compare

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  • 5 August 2024
📌 Travel industry adopts DTC, increasing product options from 500 in 2010 to 10,000 in 2024, causing travelers to visit up to 277 webpages before booking, a spike from just 38 in 2013. The digital transformation aims to enhance customer journey and revenue, necessitating marketplace technology to simplify choice and maintain consumer confidence.
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  • Tony Loeb standing in front of a brain and a lot of post it notes. Cover image for the podcast with LodgIQ discussing Generative AI in hotels.
    Why Generative AI Is Finally Changing Revenue Management
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