Posts by author

Automatic

2817 posts

Why robotics is a game changer for restaurants

🤖 On Nov 14, 2024, amidst labor shortages and rising costs, robotics in restaurants is poised for sustainable growth and efficiency. Robotics reduces labor costs by taking over repetitive tasks, ensures food consistency and quality, and enhances efficiency through automated frying and plating, leading to faster service and higher profits. Full details at Cayuga Hospitality Consultants.
View Post
Share

Americans will chill in Europe for the ’24 winter holidays

🏖️ Allianz Partners' 2024 European Holiday Destination Index, analyzing over 940,000 itineraries, reveals top 20 cities for American winter travel. London leads, Paris, Madrid, Rome follow. Dublin enters top five, up two places. Amsterdam, Frankfurt (7th), and Munich (9th) remain popular. Brussels and Venice climb two and three spots, respectively. Data covers November 27, 2024 - January 5, 2025 travel period.
View Post
Share

Booking.com’s DMA deadline is approaching

💳 On November 14th, the European Union's Digital Markets Act (DMA) will impact Booking.com, requiring changes such as eliminating algorithmic persuasion that favors hotels with the best rates, ending self-preferencing by suggesting direct hotel booking links, sharing platform-generated data with hotels, and allowing direct communication between hotels and guests. Booking.com had already removed rate parity clauses in July but may resist further alterations due to the value of first-party data.
View Post
Share

2024 Deloitte holiday travel survey

🌍 Americans are gearing up for holiday travel between Thanksgiving and mid-January, with 33% planning week-long vacations, an increase from 25% in 2023. In 2024, nearly half (46%) report better finances, up from 31% last year, and 40% of those with bigger budgets value travel more. The average number of trips is rising, with 19% visiting relatives, 30% staying in paid lodging, and a trend towards splurging on premium travel experiences.
View Post
Share

SiteMinder’s Changing Traveller Report 2025

🏖️ By 2025, the 'Everything Traveller' emerges, marrying traditional and modern travel. On Nov 13, 2024, it's reported that 36% of travelers will start hotel searches via search engines, a 10% increase from 2024. Baby Boomers lead at 42%. While 42% book through online travel agencies, up 3%, direct bookings fall to 27%. Travel agent use grows by 1.5%. Over half (52%) have left online travel agencies after bad experiences, with Mexico and India having the highest rates.
View Post
Share

Business travelers open to AI for basic tasks

🛸 On Nov 13, 2024, an Amex GBT survey of 2,260 business travelers highlighted AI's benefits and concerns. 95% believe AI could improve travel efficiency, favoring convenience (44%), cost savings (43%), and expense management (41%). Yet, enthusiasm dips for AI handling personal in-flight services (29%) and hotel room selection (23%). Main worries are data security and accuracy.
View Post
Share

Hotel website personalization techniques that work

📖 On Nov 12, 2024, The Hotels Network presents an eBook on elevating hotel brands by mastering personalization techniques. The guide covers the significance of personalization in travel, various personalization tools, targeting options, and how to apply these during the booking phase to enhance guest experiences. It includes examples of effective online experiences that increase guest loyalty. Available for download at The Hotels Network website.
View Post
Share

Hotelplanner AI voice hotel agents take 10,000 calls per day

📢 HotelPlanner.ai's global AI-powered booking team, fluent in 15 languages, manages reservations at over one million properties. On Nov 12, 2024, it's revealed the AI agents are trained on eight million recorded calls and can handle a variety of tasks including checking availability, describing room features, and processing bookings. Supporting customers in languages like English, Hindi, and Mandarin, these agents handle 10,000 calls daily, with more languages planned for the future.
View Post
Share