Automatic - 10 Minutes News for Hoteliers - Page 23

5 min

How hotel automation can help us be more human

💻 Matt Welle and Maurits Bots discuss modern hotel operations with tech, emphasizing WestCord Hotels' approach. WestCord uses tech to reduce cognitive load, employing WhatsApp-based AI for FAQs and task automation via Zapier. This enhances guest and employee experiences by removing repetitive tasks. Mews, a hospitality platform, supports over 12,500 customers in 85+ countries and has raised $410 million. It was named Best PMS in 2024, 2025, and is recognized as a top workplace in hotel tech.

2 min

Marriott International and V&A Waterfront Holdings Announce Agreement to Bring EDITION to Cape Town’s Iconic Waterfront

🏨 Marriott International and V&A Waterfront Holdings plan to open The Cape Town EDITION at the V&A Waterfront in 2026. Located in Cape Town, this hotel will feature 142 guest rooms, a rooftop bar, a spa, and six private residences. Designed by Neri & Hu and StudioMAS, it will blend contemporary luxury with local character. Positioned at Granger Bay, the property will offer views of Table Mountain and the Atlantic Ocean, enhancing access to Cape Town's top attractions.

4 min

The Ashes Tour pushed Perth occupancy to 96%, Adelaide rooms nearly fully booked

🏈 Perth's Ashes Test (21-25 Nov) peaked on the second night: occupancy at 96.0%, ADR AUD409.36, RevPAR AUD393.03, with 46.9% and 50.3% growth, respectively. Brisbane's Test (4-8 Dec) saw 90.3% occupancy initially; peak ADR AUD406.16, RevPAR AUD363.85 on the third night, up 55.7% and 74.4%. The upcoming Adelaide Test (17 Dec) projects occupancy at 96.1%. Past peak in Hobart was 88.8% occupancy during Jan 2022 Ashes.

1 min

Design-Led Navera Phuket, MGallery Collection, to Open as an Exclusive Villa Retreat in Surin Hills

🏖 Navera Phuket - MGallery Collection will open at Surin Beach, Phuket, Thailand, offering views of the Andaman Sea. Featuring 19 individually styled villas, the hotel combines contemporary Thai culture with Sino-Portuguese heritage and maritime themes. Located at Chang Wat, 83110, the retreat promises a personalized experience in a luxurious setting. For more information, visit their website. Contact: +66 2 520 2525.

1 min

MGallery Collection Steps into 2026 with a New Destination in Phuket

🏨 Set in Kamala, Phuket, Kamaliss MontAzure Phuket - MGallery Collection offers a 150-room resort nestled between emerald hills and the Andaman Sea. Located in the vibrant Kamala MontAzure community, this contemporary-designed resort combines lively experiences and tranquility, framed by a signature lagoon. Positioned at 17, Tambon Kathu, 83120, Thailand, it promises seamless access to dynamic experiences and nature's quiet rhythm.

1 min

Elysium Noosa Resort, MGallery Collection to Debut in February 2026

🏨 Elysium Noosa Resort, MGallery Collection, opens on vibrant Hastings Street, Noosa Heads, Australia. Set to debut in February 2026, it features 175 rooms, including 104 suites and 8 villas. Culinary highlights include Cibaria, a collaboration with restaurateurs Alessandro and Anna Pavoni, and Bar Capri by the pool. Inspired by Mediterranean elegance, the design harmonizes with surrounding nature. Key contact: +61 7 5449 4888.

3 min

Triple Branded Hotel Project Breaks Ground near Universal Studios Japan – IHG’s Biggest New Build in Country

🏨 IHG Hotels & Resorts, in partnership with Sakurajima Kaihatsu LLC, is set to launch its largest new-build hotel project in Japan near Universal Studios Japan, Osaka. Opening in 2029, the triple-branded InterContinental, Kimpton, and Holiday Inn Resort will feature 817 keys. Located a 10-minute ride from Yumeshima's Integrated Resort, these hotels will be Universal Studios Japan's official accommodations. Kansai International Airport's passenger capacity recently expanded to 40 million annually.

2 min

Cross Hotels & Resorts and PT The Cube Group Sign Cross Bali Uluwatu in Prime Suluban Beach Location

🏖 Cross Hotels & Resorts, a subsidiary of Sono International, partners with PT The Cube Group to develop Cross Bali Uluwatu, a 120-key upper-upscale resort near Suluban Beach, Bali. The resort, featuring ocean views, aligns with their community-driven development and aims to enhance Indonesia's hospitality landscape. Focused on design, culture, and performance, the project reflects long-term value creation, strengthening Cross Hotels' presence in Indonesia. For more, visit cubebali.com.

5 min

The Soul of Service: A Timely Lesson in Luxury Hospitality Leadership

📈 Horst Schulze, at the International Luxury Hotel Association event, emphasized true hospitality over hotel products. He highlighted the $2,000 Rule, empowering Ritz-Carlton staff to resolve guest issues, equating it to risk management for a customer worth $200,000. Schulze critiqued modern corporate culture, advocating for leadership over mere management. He views technology as a facilitator, not a replacement for human connection, urging the industry to prioritize dignity and human touch in luxury hospitality.

2 min

When Access Becomes an Experience: Ready to Unlock the Door with GCSTIMES Doll Key Cards?

💰 Since 2011, GCSTIMES has evolved into a global platform for sustainable solutions with operational centers in China, US, UAE, France, and Australia, and 14 subsidiaries worldwide. They support 100,000+ hospitality groups in 140+ countries in achieving sustainable goals. Their innovations include sustainable smart cards and creative key cards, emphasizing cultural heritage and low-carbon development. GCSTIMES integrates technology and sustainability, offering products like the doll key card that enhances guest experiences in hospitality.

Input your search keywords and press Enter.