Automatic - 10 Minutes News for Hoteliers - Page 248

The welcome end of same-day business return flights

🌍 On August 21, 2024, Suzanne Neufang, CEO of Global Business Travel Association, pointed out the disappearance of one-day business trips post-Covid. EY's ban on same-day flights cut them from 18% in 2019 to 3% in 2023, reducing greenhouse gas emissions by 59%. Lower-level employees benefit, avoiding grueling same-day return flights. The emphasis shifts from speed to meeting effectiveness.

Why hotel reviews alone shouldn’t drive booking decisions

🏨 Aug 21, 2024: 67% of travelers disregard hotel reviews older than six months, highlighting the importance of timeliness. Subjectivity in reviews is a key challenge, as personal preferences, such as a noisy location, vary. Reviews lack context on whether a hotel is family-friendly or well-located for certain activities.

1 min

Room key in Apple Wallet by dormakaba

📱 Apple Wallet now allows guests to skip the lobby with room keys stored on their iPhone or Apple Watch. The feature includes Express Mode for access without waking the device, Power Reserve functionality allowing the room key to work for up to five hours if the device needs charging, and enhanced security with Find My app compatibility. Guests can also share their room keys securely, manage permissions, and revoke access as needed.

1 min

China’s senior tourists could be a boon for travel companies

🏖 By 2040, 50% of domestic tourism in the U.S. will be senior travel, catering to retirees aged 50-60, nearly 300 million people. Chinese tourism is expected to rebound to pre-pandemic levels with travel companies avoiding sharp price increases, employing healthcare professionals, and offering senior discounts. Women retire at 50 and men at 60, benefiting from four decades of economic growth. Travel services are adapting for this demographic. [Article Date: Aug 20, 2024]

1 min

Five challenges affecting business travel in 2024

📊 On Aug 20, 2024, SAP Concur released a report via Sushant Hain, emphasizing the balance needed between business travel demands and employee work-life balance, with a push for sustainable travel options. The report suggests enhancing travel policy flexibility, utilizing AI for better workflow, cost reduction, and improving employee satisfaction, while also addressing travel disruptions, resistance, operational and sustainability costs, equitable travel access, and overall seamless travel experience. For more insights, read the full story at [SAP](https://news.sap.com/2024/06/sap-concur-research-business-travel-challenges/).

1 min

The good tourist

🏖️ On August 20, 2024, The Guardian discussed the concept of "the new tourist," contrasting with the old tourist's selfish approach, and emphasized embracing and learning from different cultures to combat overtourism. The idea is to transform from being consumers of places to learners and connectors within them. Full story: [The Guardian](https://www.theguardian.com/news/article/2024/aug/19/the-good-tourist-can-we-learn-to-travel-without-absolutely-infuriating-the-locals).

1 min

Travel isn’t dead. It’s just taking a vacation

🏖️ On August 20, 2024, U.S. CEOs warned about declining consumer financial health impacting travel, following the highest unemployment rate since fall 2021. Despite this, the Conference Board reported more Americans plan vacations now compared to last year. U.S. hotel occupancy rates for the week ending August 10 were also up year-over-year, with over 82,000 locations monitored by CoStar Group.

1 min

Marriott reaches licensing deal with Sonder

🏨 Marriott to boost inventory by over 9,000 rooms by end of 2024, with 1,500+ future rooms. New "Sonder by Marriott Bonvoy" collection targets younger travelers, offers apartment-style and boutique hotels in cities. Partnership includes Marriott earning royalty from Sonder's room revenue.

1 min

Paris as hotels see post-Olympics boost in bookings

🌆 Paris' hotel occupancy hit 84% during the Olympics, a 10% increase from last year. Despite a slow start with tourists delaying visits due to fears of overcrowding and high prices, hotel bookings surged last-minute post-Games, concluding on August 11, 2024. Hotels offered discounts and incentives leading to the boost, although rates were double the normal. Owners sold non-refundable rooms in advance to secure revenue.

6 min

Hotels figured out they were leaving money on the table. Enter the paying non-guest. – HOTELSMag.com

🏨 Hotels cater to non-guests with amenities like pools and meeting rooms for revenue, exposure, and community ties. ResortPass, leading with 1,500 hotels in 27 countries, offers day passes often under $65, with luxury options over $200. Hilton and Hyatt embrace the trend for local and leisure daytime visits, with Hyatt piloting an experiential tech partner, Way, since late 2023. Royalton increased ResortPass bookings by 50% and revenue by 80% from June 2023 to June 2024. CitizenM offers memberships across its 34 hotels with perks like 15% off stays and free co-working space use. Hotels manage non-guest impact to prevent compromising guest experiences.

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