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2811 posts

Very Important Pet: the dog-friendly stays boosting luxury hotel revenue

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  • 8 January 2026
🐶 In a bid to boost weekend occupancy, London's South Place Hotel embraced a dog-friendly luxury strategy. By treating pets as "Very Important Pets," the hotel offers personalized services for dogs, like plush beds and seasonal menus. This approach led to a rise from zero dogs to 3-5 dog-accompanied room bookings per weekend. The strategy also extends beyond amenities, including staff training for pet interaction, and leveraging SEO and social media for marketing.
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Canary Technologies Selected by Crown Resorts to Provide AI-Powered Guest Management System

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  • 8 January 2026
🏨 In San Francisco, Canary Technologies partners with Crown Resorts in Australia to modernize guest experiences using their AI-powered platform. Crown, a luxury hospitality brand, integrates Mobile Check-In, AI Messaging, and Smart Checkout across its properties. Canary's solutions, trusted by over 20,000 hotels in 100+ countries, streamline operations and enhance guest interactions, aligning with Crown's modern luxury traveler expectations. Recognized globally, Canary advances hotel tech with over 20,000 hotel partners.
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The Government Shutdown’s $6 Billion Toll on Travel and the U.S. Economy

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  • 8 January 2026
🛫 Federal government shutdowns impact travel systems, causing over $6 billion in losses from October 1 to November 12, 2025. These 43 days saw 88,000 fewer trips daily, affecting airports and national attractions, and disrupting local economies. Essential aviation staff worked unpaid, creating operational challenges. A survey reveals four out of five Americans support paying these workers during shutdowns. Congress progresses with H.R. 6086 to ensure air traffic controllers are paid. The travel sector supports 15 million jobs, highlighting the need for stability.
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Indian Hotel Sector: 2025 in Review

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  • 8 January 2026
🏨 In 2025, India's hotel sector thrived on domestic tourism, driven by short breaks, pilgrimages, and social events. Coldplay's concerts and the Maha Kumbh Mela attracted millions. The sector signed over 47,000 keys by November, a 31% increase from the prior year. GST reform aimed to boost midscale demand, though diluted by input tax changes. Challenges included geopolitical tensions, erratic monsoons, and IndiGo's operational crisis affecting December travel. The rupee's weakening may enhance inbound travel competitiveness.
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Meliá Hotels International Strengthens Its Presence on the Costa Del Sol with the Addition of the Holiday World Resort Complex in Benalmadena

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  • 8 January 2026
🏖 Meliá Hotels International will add Holiday World Resort in Benalmádena to its portfolio next March. The complex features 864 rooms across three four-star hotels and premium apartments. Standout amenities include a 29,000-square-meter Beach Club with nine pools and a pickleball sports club by 2026. This expansion brings Meliá's presence to 22 hotels in Málaga, boosting its leadership in Spain's tourism sector and aligning with sustainable, high-quality tourism goals on the Costa del Sol.
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The agentic infrastructure overhaul: 3 non-negotiable pillars for 2026

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  • 8 January 2026
💻 2025 marked a revelation for many organizations as “smart” AI agents struggled with outdated infrastructure. By 2026, leaders will focus on redesigning workflows for an agentic-first world. Key strategies include semantic telemetry, stateless asynchronous APIs, and a metadata layer for context-rich decisions. These components promise to transform enterprise systems from rigid patterns to event-driven fluidity, paving the way for successful AI integration. Read more about these strategies at cio.com.
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Business Leaders Unite to Develop Rock Hill’s First Boutique Hotel Focused on Inclusive Employment

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  • 8 January 2026
📍 Raines, in collaboration with The Warren Norman Company and others, is opening Rock Hill's first boutique hotel focused on employing individuals with disabilities. The Lantern Hotel Rock Hill, adapted from the historic Andrew Jackson Hotel, mirrors its 59-key Columbia counterpart opening this month. Led by GM Rick Hayduk, inspired by his daughter with Down syndrome, the hotel aims to blend inclusive hospitality with upscale accommodations. Located at 223 E Main St, Rock Hill, SC.
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2026 Starts Here: Events, Ideas, and the Conversations Shaping Hospitality

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  • 8 January 2026
📅 2026 ushers in a promising era for Hospitality Net and the hospitality industry. In January, Hospitality Net will unveil a revamped website aimed at enhancing content discovery and networking. 2026 also introduces a campaign on AI's impact, collaboratively exploring its real-world applications. The new Industry Calendar, featuring global events across technology, sustainability, finance, and more, supports industry engagement. An opportunity for event additions is available for broader participation.
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When will humanoid robots start cleaning my hotel room?

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  • 8 January 2026
🤖 Humanoid robots are being tested in factories and domestic settings in early 2026 due to labor shortages in hospitality. These robots, like Tesla’s Optimus, are learning tasks such as picking up items. High costs and developmental stages limit their immediate deployment, but costs are expected to decrease with market competition. Housekeeping and cooking tasks are challenging for robots, delaying their adoption in these roles, but they may replace well-paid jobs first.
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RateGain Announces Exclusive Partnership with Aztech Digital to Accelerate UNO VIVA’s Expansion Across Greece and Cyprus

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  • 8 January 2026
🏨 RateGain Travel Technologies announced a reseller partnership with Aztech Digital, enhancing UNO VIVA's reach in Greece and Cyprus. UNO VIVA is an AI voice agent for hotels, managing reservations in over 30 languages, 24/7. Aztech Digital, with 25+ years of expertise, will distribute it exclusively, reducing operational costs by up to 60% and increasing revenue by 40%. RateGain serves 3,200+ customers in 100+ countries, including 16 Global Fortune 500 companies.
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