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Google on generative AI, voice and the future of travel search

The new age of search will embrace generative artificial intelligence and voice search and will be laser-focused on working with partners Dec 4, 2024 During a session at the Phocuswright…

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UK: Outbound travel now boosts economy more than pre-pandemic

Overseas travel contributed nearly £52 billion to the UK economy last year, surpassing pre-Covid levels, according to Abta Dec 4, 2024 The association reports that outbound travel contributed £51.6 billion…

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The AI dreams of Booking.com

AI may transform the industry, but it is unlikely to completely replace human travel advisors as long as travelers value human expertise and relationships Dec 4, 2024 Glenn Fogel, CEO…

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How Marriott is redefining loyalty and personalization

Chief customer officer Peggy Roe on how the loyalty program touches every part of the Marriott experience Dec 4, 2024 Marriott positions its Bonvoy brand as the cornerstone of its…

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Business travel industry’s optimistic plans for 2025

The business travel industry celebrates a year of exceeded expectations, paving the way for growth and strategic investments in 2025 Dec 4, 2024 A recent Global Business Travel Association (GBTA)…

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Marketing, demand and digital change: How can hotels adapt?

How can hotels use digital tools and emerging trends to stay competitive and drive bookings? Dec 4, 2024 Digital marketing is evolving at an extraordinary pace, leaving many hotels struggling…

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Hospitality trends 2025

The EHL Insights Report: Hospitality Outlook 2025 takes an expert look at five key trends shaping the future of the hospitality industry Dec 3, 2024 Drawing on in-depth research, the…

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Western travel marketers must understand Chinese social media

Xiaohongshu has become a hub for “Instagram-style influencer culture” and the leading search engine for tourism in China Dec 3, 2024 Chinese travelers booking international trips are strongly influenced by…

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Sustainability: Can you deliver what you promise?

Don’t let marketing or sales drive the sustainability narrative; they may prioritize appeal over accuracy Dec 3, 2024 Because hospitality and tourism companies interact directly with customers, they are expected…

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Amex GBT details its first AI projects

The company spent much of the year developing its strategy and conducting experiments. Now the focus is shifting to implementation Dec 3, 2024 Amex GBT started the year with an…

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Google on generative AI, voice and the future of travel search

UK: Outbound travel now boosts economy more than pre-pandemic

The AI dreams of Booking.com

How Marriott is redefining loyalty and personalization

Business travel industry’s optimistic plans for 2025

Marketing, demand and digital change: How can hotels adapt?

Hospitality trends 2025

Western travel marketers must understand Chinese social media

Sustainability: Can you deliver what you promise?

Amex GBT details its first AI projects

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

I Told Them, but They Didn’t Listen! (At Least I Don’t Think They Did)

Chris Tucker Named CEO of NEWH, Inc. and NEWH Canada, Inc.

LivAway Suites Opened Three Properties in November 2024

Editor’s Review – Swiss Line Cell Shock Luxe-Lift Collection: Skincare Redefined

Four Seasons Hotel New York Reimagines Menu Concepts

The RFP Process for Hotel PMS

Top hospitality tech trends from Mews Unfold 2024

Getting Started with AI: A Step-by-Step Guide for Hoteliers

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