Automatic

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The Life of a Slipper: Spa & Wellness Form and Function

Using spa slipper selection as a case study, the article demonstrates how micro-decisions in wellness design reveal the critical balance between aesthetics, operations, and profitability.

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Explaining Accounting

An accountant shares real client examples of hotel accounting disasters, from untrained staff managing books to $42,000 in uncollectable guest receivables needing write-offs.

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Aven Hospitality Partners with Protect Group to launch Refund Protect to its hotel portfolio

Aven Hospitality integrates Protect Group's Refund Protect into its booking engine, allowing hotels to offer optional refundable upgrades at checkout.

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HVS Asia Pacific Hospitality Newsletter – Week Ending 27 February 2026

The newsletter covers five major hotel transactions across Asia Pacific totaling over USD200 million, including conversions and REIT acquisitions.

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Crafting a Global Boutique Vision Rooted in Japanese Hospitality

For our founder, Yoshitaka Nojiri, hotels have always held a certain magic. From family celebrations to memorable meals, they were places where ordinary moments became extraordinary—both familiar and uniquely memorable.

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When Hotels Become Destinations: The Power of History in the Experience Economy

The author argues that historic hotels create competitive advantage by offering authentic narratives and cultural connections that transform guests beyond traditional service delivery.

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The booking was made. The guest never arrived. Nobody noticed

Elektraweb integrates Fikäfi's payment system to help 5,000+ hotels recover lost bookings from payment failures, claiming two shadow guests exist for every completed booking.

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From ESG Messaging to Mandatory Disclosure: the Growing Role of Hospitality Procurement

New UK sustainability standards make carbon reporting mandatory, with hotel procurement teams now responsible for tracking emissions from all purchased goods and services.

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Wyndham Enhances GroupSync Platform to Boost Hotel Revenue and Efficiency with No Extra Cost

📅 Mar 2, 2026, Wyndham Hotels & Resorts enhanced its group booking platform to simplify hotel group management. The upgrades integrate GroupSync Housing technology, centralising booking management and improving efficiency with direct property system integration. The platform targets sports, academic, and event-driven business, increasing exposure and conversion potential. Enhanced features include centralised dashboards, branded booking pages, and loyalty incentives without added costs. This aligns with Wyndham’s digital transformation strategy to modernise commercial infrastructure and support franchisees.

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Skyscanner Introduces ChatGPT App for Conversational Flight Searches in the U.K. and U.S.

✈️ Mar 2, 2026: Skyscanner launches a flights app in ChatGPT, available in the U.K. and U.S. Travelers can search and compare live flights using natural language. The app keeps Skyscanner’s metasearch model; bookings redirect to providers. This is part of a trend with travel brands like Expedia and Booking.com also using AI platforms. A chief AI officer leads Skyscanner’s strategy, focusing on trust and commercial viability as AI expands in travel search.

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The Life of a Slipper: Spa & Wellness Form and Function

Explaining Accounting

Aven Hospitality Partners with Protect Group to launch Refund Protect to its hotel portfolio

HVS Asia Pacific Hospitality Newsletter – Week Ending 27 February 2026

Crafting a Global Boutique Vision Rooted in Japanese Hospitality

When Hotels Become Destinations: The Power of History in the Experience Economy

The booking was made. The guest never arrived. Nobody noticed

From ESG Messaging to Mandatory Disclosure: the Growing Role of Hospitality Procurement

Wyndham Enhances GroupSync Platform to Boost Hotel Revenue and Efficiency with No Extra Cost

Skyscanner Introduces ChatGPT App for Conversational Flight Searches in the U.K. and U.S.

SOCIETIES Vol 5: Google AI Travel, Guerlain, and the Rise of Design Hospitality

Luxury Hotels Shift to Mobile Technology, Eliminating Fixed Workstations for Seamless Guest Services and Staff Flexibility

Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?

Key Data launches Dex AI, the short-term rental industry’s first AI-powered Data Experience Engine that turns insight into action

SplitStay introduces shared-stay platform to make event travel more accessible

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Mirai launches its AI Infrastructure with a native conversational booking engine

Shiji Introduces 'Move' to Enhance Hospitality Technology, Focusing on Flexible, Guest-Centric Service Models

SOCIETIES Vol 5: Google AI Travel, Guerlain, and the Rise of Design Hospitality

Luxury Hotels Shift to Mobile Technology, Eliminating Fixed Workstations for Seamless Guest Services and Staff Flexibility

Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?

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