Automatic - 10 Minutes News for Hoteliers - Page 38

2 min

Banks move into the heart of hotel distribution

💳 Dec 12, 2025: Banks are transforming travel distribution by controlling transactions via digital wallets and apps. They integrate payments and AI, challenging traditional hotel channels like OTAs and metasearch. Hotels risk being bypassed as bank platforms embed bookings directly into apps. This shift impacts demand, loyalty, and distribution costs. Banks offer secure, bookable inventory, wielding power through financial risk management, unlike traditional intermediaries. Hotels must strategize to manage new bank-driven distribution channels.

2 min

Hotels face growing climate risk beyond seasonal demand shifts

🌍 Dec 12, 2025: Climate change poses a structural business risk for hotels, emphasized at Travel Weekly's Sustainability Summit. Rising temperatures and water scarcity are reshaping tourism demand, moving it to cooler regions. Insurance availability and workforce pressures threaten hotel viability. Delaying strategic responses risks higher costs and distribution exclusion. Early investment in climate resilience boosts competitive standing. Hotels must prioritize managing operational risks over guest demand or branding to remain viable.

2 min

Travel pricing enters the AI transparency era

📈 Dec 12, 2025, New York: A groundbreaking law mandates businesses to disclose when AI and personal data influence pricing. This transparency targets personalized pricing, driven by data like browsing history and device type. Despite legal challenges, a federal judge upheld the law, citing consumer protection. Notably, certain sectors like ride-hailing are exempt. The law may inspire similar regulations across other states, potentially shaping a federal standard. Retailers argue it misrepresents traditional pricing methods.

1 min

Websites shrink as AI and mobile redefine travel interfaces

📱 Dec 12, 2025, at Phocuswright, Rob Ransom of Booking Holdings highlighted a shift from websites to mobile apps as the primary travel interface. He predicts AI and new device formats like wearables will transform discovery and booking. Websites are contracting but not disappearing, with apps handling most interactions. AI assistants will mediate searches, and brand visibility must adapt. Despite changing interfaces, end-to-end service remains crucial for trust and transactions.

1 min

Personalized trip planning reshapes hotel distribution and guest engagement

🏨 Dec 12, 2025: AI-driven tools are transforming hotel discovery and booking by enhancing personalization and planning. Hotels must adapt by offering richer content and leveraging data. Generative AI reshapes the planning phase, requiring hotels to optimize their visibility and distribution strategies. Despite automation, trust, transparency, and human touch remain crucial for differentiating hotels. Accurate data is critical for AI-powered recommendations, emphasizing the importance of quality information in this evolving digital landscape.

2 min

Hoteliers, Your Christmas Tree Could Win $1,500 for YOUR Charity.

🎄 Lodging Interactive and CoMMingle, digital marketing agencies, launched the 4th Annual Hotel Christmas Tree Contest, offering a $1,500 donation to a local charity chosen by the winning hotel. Last year, Detroit's Hotel David Whitney won, leading to a donation to Alternative for Girls. The contest invites global hotel participation, focusing on festive displays and community giving. Founded in 2001, Lodging Interactive serves worldwide hotels with digital marketing. Contact: 877-291-4411 ext. 704.

4 min

Agilysys Mobile Caddie App Drives Over 20 Hours of Weekly Scheduling Efficiency for Streamsong Resort’s Golf Operations

🏌️ Streamsong Resort in Alpharetta, Ga., selected Agilysys Golf and Mobile Caddie App for enhanced scheduling, gaining over 20 hours of weekly efficiency. The app synchronizes tee sheets in real-time, benefiting both staff and guests. Streamsong Loopers, a rebrand of the app, manages over 200 caddies and supports seamless onboarding. Inspired by Streamsong’s success, other KemperSports properties, including Wild Spring Dunes and Rodeo Dunes, are considering adoption.

2 min

Hotel Okura to Open The Okura Resort Hakone Gora in 2029

🏖 Hotel Okura Co., Ltd. will open The Okura Resort Hakone Gora, the first Okura Resort property in Japan, in 2029, at Gora, a renowned hot spring area in Hakone. With 58 rooms, each with private open-air baths from Owakudani Hot Spring, the hotel will feature a total floor area of 9,650.84 square meters. The operational management agreement was signed on July 11, 2025, with Nishimatsu Construction Co., Ltd. managing development and ownership.

HSMAI Announces 2025 Top 25 Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization, and Distribution

📅 On February 18, 2026, in New York, the Hospitality Sales and Marketing Association International (HSMAI) will honor the 2025 Top 25 Extraordinary Minds during the HSMAI Adrian Awards Celebration. These honorees, selected for their leadership, innovation, and impact in hospitality, include notable figures such as Samir Bhatnagar of Ashford and Amy Huff from The Cosmopolitan of Las Vegas. Established in 1927, HSMAI is a global organization with 5,000 members across 35 countries.

3 min

HSMAI Europe Announces Strategic Partnership with TrustYou for 2026–2027

🛅 HSMAI Europe partners with TrustYou for two years, starting in 2026, to enhance guest intelligence and reputation management. TrustYou will sponsor the HSMAI Europe Commercial Strategy Conference on January 15, 2026, at InterContinental London Park Lane during Commercial Strategy Week (January 14-16). This partnership includes local events, educational programming, and data insights initiatives under "HSMAI Data Insights Powered by TrustYou." This collaboration aims to boost guest-experience insights and commercial strategies in Europe's hospitality sector.

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