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ColumnsHow Gen Z drives the future of business travel
Young professionals crave work trips but face more stress – highlighting the need for better support, balance, and digital tools Mar 27, 2025 A new report by American Express Global…
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1022 posts
How airlines prepare for the AI shopping revolution
With AI agents like OpenAI’s Operator reshaping retail, airlines must rethink data, offers, and strategy to stay ahead Mar 27, 2025 OpenAI has introduced a new AI shopping agent called…
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Perplexity embraces the era of agentic travel
AI-powered hotel bookings debut with Selfbook and Tripadvisor, turning spontaneous travel ideas into instant actions – all within a single platform Mar 27, 2025 Perplexity has launched a new hotel…
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Travel planning, Gen Z and Millennial style
A new report reveals that younger travelers choose destinations based on activities, signaling a major shift in the tourism industry Mar 27, 2025 A new Arival report shows that travel…
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The power of choice in upselling
Why empowering travelers with upgrade options drives revenue, satisfaction, and loyalty Mar 27, 2025 Guest-led upselling – where travelers choose their own upgrades – is replacing static offers in hospitality.…
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Updating perceptions about today’s luxury traveler
Some widely held notions about luxury travelers – such as how much money they have or how old they are – could be due for reexamination Mar 26, 2025 Luxury…
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New travel policies put U.S. hotel demand at risk
Hotels near U.S. borders see declining demand as new travel policies and international advisories create uncertainty for visitors Mar 26, 2025 U.S. hotel occupancy, after a modest February increase, declined…
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The rise of AI-curated travel
How tools like OpenAI’s Operator are reshaping the role of human travel agents Mar 26, 2025 The travel industry is on the cusp of a significant transformation. With the advent…
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Booking.com’s quest to capture user intent with AI
Partnering with OpenAI, Booking.com is using generative AI to better understand user intent and move from reactive search to proactive travel planning Mar 26, 2025 Booking.com has partnered with OpenAI…
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AI traffic to travel sites surges, conversions lag
Adobe report highlights exponential growth in generative AI traffic to travel and retail sites, with users showing higher engagement yet slower purchasing behavior Mar 26, 2025 The use of generative…
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