Automatic

ChatGPT’s travel app integrations hit turbulence early

OpenAI’s plan to turn ChatGPT into a booking assistant raises questions about reliability, user behavior, and future competition for travel brands Oct 10, 2025 OpenAI’s latest update lets users book…

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Luxury goods are out, but luxury travel is in

As wealthy consumers trade handbags for hotel suites, the hospitality industry faces the same risks that once hit fashion Oct 10, 2025 The luxury market is shifting from possessions to…

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Travel with purpose becomes the new luxury

Skyscanner’s 2026 report shows travelers swapping checklists for meaningful, personalized experiences Oct 10, 2025 Skyscanner’s Travel Trends 2026 report reveals that travelers are increasingly designing trips around personal passions and…

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The rise of the upgraded work trip

How Gen Z and Millennials are turning business travel into a lifestyle — and a social media moment Oct 10, 2025 Younger generations are transforming business travel into a lifestyle…

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Why AI agents fall short in fragmented hospitality tech

How the Model Context Protocol (MCP) could finally make agentic AI work for hotels Oct 10, 2025 Most AI tools in hospitality promise automation but deliver little beyond surface-level features.…

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5 min

Inside the Hotelier’s PMS Shortlist: What Really Drives Buying Decisions in 2026

The property management system has evolved into the nerve center of modern hotel operations. In 2025, it’s not just the system that keeps rooms occupied and bills paid—it’s the platform shaping guest journeys, enabling staff productivity, powering revenue strategies, and syncing entire technology ecosystems.

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5 min

The Intersection of F&B and Revenue Management in Hotels

For Jason D’Agostino, the path to becoming a hospitality revenue leader didn’t start with rate codes or STAR reports – it started in the kitchen.

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5 min

Hospitality with personality: how to scale authenticity

Some hotel brands stand out the moment you land on their website. Staypineapple is one of them. Known for its irreverent tone, personal touches and community feel, the brand has built something that can’t be manufactured: a culture of genuine connection.

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2 min

HSMAI Welcomes the Florida Gulf Coast as Its Newest Chapter

The Hospitality Sales and Marketing Association International (HSMAI) is proud to announce the launch of its newest chapter, HSMAI Florida Gulf Coast, officially chartered on October 2, 2025. This new chapter underscores HSMAI’s ongoing commitment to expanding its reach, cultivating local engagement, and delivering enhanced value to hospitality professionals through regionally tailored education and networking opportunities.

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