Luxury: the brand premium pays, but not at any price
💸 Summer 2025 observed a shift in spending: domestic middle classes focus on entry-level/alternative options, while international and affluent visitors invest in luxury experiences. Maud Bailly repositioned Sofitel for its 60th anniversary, enhancing its French excellence narrative. The luxury hospitality sector is urged to prioritize exclusivity and value over volume to maintain brand allure. Affluent clients post-COVID value brand premiums only if perceived as fair and substantiated, emphasizing a disciplined approach to experiential hospitality.
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