Automatic - 10 Minutes News for Hoteliers - Page 9

2 min

Minor Hotels to Rebrand Hua Hin Property as NH Hua Hin, Expanding Select Service Portfolio in Thailand

🏨 From January 16, 2026, Minor Hotels will manage NH Hua Hin, offering 152 rooms with city and mountain views starting from 30 sqm. Located 200 km south of Bangkok, it features a 110 sqm meeting room for up to 90 guests. Guests can enjoy three dining outlets, a rooftop pool, and easy access to Hua Hin Beach, just 400m away. NH Hua Hin is Minor Hotels' fourth NH property in Thailand, joining others in Bangkok and Phuket.

4 min

Repositioning for Value: The Strategic Role of Hotel Turnarounds in Thailand

🏨 Thailand's hospitality sector is evolving, with over 83,000 rooms in Bangkok and 751 new keys by 2025. As new luxury and lifestyle hotels emerge, older hotels face higher costs and uneven performance. Strategic turnarounds focus on cultural optimization, lifestyle repositioning, reflagging, and operational modernization. Effective asset management, financial strategies, and sustainability are key to success. The focus is on agility and alignment with shifting demand, operational costs, and brand relevance for future competitiveness.

3 min

My Top CX Predictions for 2026 and How to Make Them Come True

📈 In 2026, customer expectations remain high, with a focus on proactive service, valuing time, and personalizing experiences. Trust is crucial, and AI self-service is gaining acceptance, though live agents remain necessary. Employees expect similar experiences to customers, and AI supports both groups. Companies should be transparent about AI's role and ensure seamless customer interactions. These trends, highlighted in Shep Hyken's Forbes column, emphasize blending human and AI interactions for optimal customer service.

TRYBE Integrates with TablePath to Streamline Dining, Spa and Leisure Bookings for Hotel Guests

📅 TRYBE and TablePath have partnered to streamline booking processes for hotels and spas, integrating live availability for dining, spa, leisure, and activities into TablePath's Guest Portal. This simplifies guest bookings and enhances their experience. TRYBE, a cloud-native operational solution, and TablePath, a restaurant reservation platform, now offer a unified, intuitive experience. Ricky Daniels, TRYBE Co-Founder, and Martin Poucher, TablePath Managing Director, emphasize the integration's benefits for operational efficiency and guest satisfaction.

3 min

Hyatt Regency Nha Trang Opens as the First Hyatt Hotel on Vietnam’s Vibrant South-Central Coast

🏨 Hyatt opened its first Hyatt-branded hotel in Nha Trang, Vietnam—a beach retreat located on Tran Phu Street. With 434 guestrooms designed by EDC INTERNATIONAL, guests enjoy ocean views and modern amenities. The hotel offers 8,428 sq ft of event space and diverse dining at Market Café, The Lounge, and Pool Bar. Its wellbeing facilities include Flo Spa, a fitness center, and family-friendly activities. Conveniently, it is 5 minutes from Nha Trang Train Station and 40 minutes from Cam Ranh International Airport.

2 min

The Preserve Sporting Club & Resort Announces Completion of Its 60 Unit Luxury Tiny Home Village

🏖️ The Preserve Sporting Club & Resort, located in Richmond, RI, completed its $88 million Cozy Cabin Village with 60 luxury tiny homes, marking the largest tiny-home lodging in New England. The resort added 48 new homes to the existing 12. Cozy Cabins start at $999 per night for a one-bedroom, and include amenities like full kitchens and private decks. Set on 3,500 acres, guests enjoy activities like golf, ziplining, and spa treatments.

3 min

Donna Rae Garff Marriott, Cherished Wife, Mother, Grandmother, and Community Leader, Passes Away at Age 90

🌹 Marriott International mourns the loss of Donna Rae Garff Marriott, who passed away on December 30, 2025. Born on June 10, 1935, she was married to J.W. "Bill" Marriott, Jr. for 70 years. Donna, a dedicated member of the Church of Jesus Christ of Latter-day Saints, is survived by her husband, three children, 15 grandchildren, and 36 great-grandchildren. A private memorial is planned, and donations are encouraged for the American Heart Association of Greater Washington DC.

1 min

RBH Hospitality Strengthens Relationship with Accor through New ibis Signing

🏨 RBH Hospitality Management, a leading UK company, will operate Ibis Edinburgh Centre Royal Mile in 2026, expanding its partnership with Accor and starting a new one with Legal & General. The hotel, located in Edinburgh's heart, features 99 rooms and an on-site bar and restaurant. It marks RBH's sixth Ibis property and builds on its Edinburgh portfolio, which includes The Edinburgh Grand and others since July 2025.

2 min

Radisson Hotel Group Revives Bangkok Icon with Opening of Radisson Hotel Chateau de Bangkok

🏨 Radisson Hotel Group has relaunched the Radisson Hotel Chateau de Bangkok in the Ploen Chit district, offering 178 rooms and three dining spots. Located at 29 Soi Ruamrudee 1, it provides panoramic views, a fitness center, pool, and event spaces for up to 250 guests. Just 400 meters from the BTS Skytrain Ploenchit station and 30-40 minutes from major airports, it's ideal for exploring Bangkok's vibrant offerings.

4 min

The Hidden Reason Hotel Groups Aren’t Seeing Real AI Results

💻 In 2025, a study by h2c shows only 8% of global hotel organizations have a company-wide AI strategy, dropping to 4% in Europe, with 72% lacking a dedicated AI budget. Despite 34% using AI assistants, only 11% have autonomous AI agents. Automation, not AI, is crucial for consistency and execution. Automation reduces manual work and stabilizes processes, enabling reliable AI implementation. RobosizeME specializes in AI-driven automation for hotels, ensuring efficient operations and data protection.

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