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Posts by author

Adrian Barrow

3 posts
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  • 21 min

Your Brand Can’t Message Its Way Into Culture Anymore.

  • Adrian Barrow
  • 5 January 2026
📰 December 2024, Omnicom and IPG merge, resulting in 4,000 job cuts, including many brand strategists. Technological shifts enable brands like Nike and Capital One to deliver real-time personalized services, making the old promise-based branding model obsolete. A 2024 Edelman study shows 67% of consumers value problem-solving over shared values. A McKinsey 2023 report reveals experiential utilities yield 3.2x ROI compared to traditional media spends. Brands must focus on services, not just promises, to adapt to this new landscape.
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  • 7 min

The Demise of Single-State Brands Part 4

  • Adrian Barrow
  • 20 June 2025
For Brands To Become More Valuable They Need To Become More Useful In 2016, strange things started happening at the Bermuda Aquarium. Every morning, staff would come in to find…
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  • 7 min

Beyond The Drama

  • Adrian Barrow
  • 27 March 2025
🏡 "The White Lotus" contrasts fictional luxury hospitality with today's evolved industry focusing on personal transformation and sustainability. HBO's show set at a fake hotel highlights neuroticism and social competitiveness, while real luxury resorts, like Four Seasons San Domenico Palace, offer authentic, anticipatory service with multiple dining options. The St. Regis Kanai Resort and Kwa'lilas Hotel demonstrate the industry's shift towards cultural authenticity. Four Seasons Resort Tamarindo achieved a 40% carbon emission reduction, and Soneva's Fushi resort repurposes 90% of waste. Mandarin Oriental reported 87.6% guest satisfaction with wellness programs, where 67% of luxury travelers prefer zero-waste and carbon-neutral certifications. Six Senses Svart and Equinox Hotel invest in science-backed wellness innovations, dedicating 30-40% of space to health facilities. The Global Wellness Institute values this market at $1.1 trillion by 2025. The St. Regis Kanai's bookings surged by 210% post-Architectural Digest feature. Lefay Resorts uses geothermal energy for 85% of heating and reduces fossil fuel use by 70%, while Six Senses plans CO2-sequestering mycelium-based suites. 1 Hotel Central Park features air purification systems and SmartSleep beds. 72% of luxury travelers seek transformative experiences, driving the growth of luxury medical tourism and redefined hospitality touch
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  • Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?
  • Tony Loeb standing in front of a brain and a lot of post it notes. Cover image for the podcast with LodgIQ discussing Generative AI in hotels.
    Less Noise, Better Focus: Why Generative AI Is Finally Changing Revenue Management
  • Workflow Automation, Decoded: RobosizeME to Host Educational Webinar for Hotel Groups
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