Anders Johansson

By mastering the hotel P&L statement, commercial teams can gain valuable insights into costs, profit margins, and financial trends. This knowledge helps them make data-driven decisions to boost revenue and…

This blog post will explore three critical hygiene factors that can make or break a guest’s experience: Sustainability, Digitalization, and Comfort. These elements are no longer optional or differentiators; guests…

The hospitality industry thrives on creating memorable experiences that delight guests and build loyalty. The hotel general manager (GM) plays a crucial role in this mission, guiding the hotel’s vision…

Efficiency and collaboration are vital to delivering exceptional guest experiences in hotels. Guests now expect seamless service, personalized interactions, and prompt responses to their needs. To meet rising expectations, hotels…

Leveraging technology is no longer a luxury—it’s a necessity. The Property Management System (PMS) is the heart of hotel management, serving as the central hub in a hotel’s technological ecosystem.…

In hospitality, leadership is crucial in determining a hotel’s success or failure. A general manager’s personality and behavior can either empower employees to excel or stifle their potential, leading to…

Productivity isn’t just a metric; it’s essential for success. Hotels face constant pressure to boost efficiency, cut operational costs, and exceed guest expectations. As the market becomes more crowded and…