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Posts by author

Anders Johansson

136 posts
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  • 6 min

Wake Up, Hotels: Ignoring Guest Segmentation Is Hurting Your Profits

  • Anders Johansson
  • 13 February 2025
Without understanding which guest segments are most profitable, hotels target the wrong audiences, misallocate their marketing budgets, and miss critical opportunities to boost revenue and profit. This blog post will…
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  • 8 min

Hotels with Too Much Internal Focus Ignore Guest Emotions

  • Anders Johansson
  • 11 February 2025
In many hotels and restaurants, operational efficiency has traditionally taken center stage. Processes like check-ins are designed primarily to optimize internal workflows rather than to create a positive emotional experience…
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  • 8 min

Is Bleisure Travel a Transformative Trend or Just a Hype?

  • Anders Johansson
  • 6 February 2025
This post explores The Origins: How the term “bleisure” emerged and was first identified by trend forecasters like Future Laboratory. Data Measurement: The challenges and methods for capturing and analyzing…
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  • 10 min

How Your Hotel’s Mediocre Guest Experience is Killing Your Revenue

  • Anders Johansson
  • 4 February 2025
In this blog post, we will expose three critical areas that, if neglected, are killing your profits: Demand Generation Versus Demand Capture: Understand that your hotel can’t create its own…
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  • 4 min

Unleash Your Full Potential: 3 Key Benefits of Becoming Data-Driven

  • Anders Johansson
  • 30 January 2025
This post will explore three transformative benefits of a data-driven hotel operation. These benefits free your team to innovate, improve service, and drive profits like never before. Less Manual Work,…
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  • 4 min

Mastering the Basics: How Capacity, Volume, and Price Unlock Success

  • Anders Johansson
  • 28 January 2025
This post will explore how these data pillars fit together and why a centralized business intelligence tool is essential for turning information overload into strategic action. Capacity Capacity represents your…
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  • 7 min

The Three Biggest Problems for Revenue Managers—and How to Solve Them

  • Anders Johansson
  • 23 January 2025
Even heroes face obstacles. For hotel revenue managers, a few persistent challenges can slow them down, preventing them from focusing on broader strategies that maximize revenue, profitability, and guest satisfaction.…
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  • 8 min

Turning Data into Profit: Three Pillars of Data-Driven Decision-Making

  • Anders Johansson
  • 21 January 2025
Hotels often face challenges due to fragmented systems and underused analytics tools. This can lead to missed revenue opportunities and suboptimal decision-making. Instead of using data to drive strategy, hotels…
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  • 6 min

Stop Hiding Behind Benchmarking: Why Hotel GMs Must Lead—Not Follow

  • Anders Johansson
  • 16 January 2025
Hotels often use benchmarking as a security blanket to justify sticking to the status quo by saying, “At least we’re doing as well as—or better than—our competitors.” However, this comfort…
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  • 4 min

Hotels Are Stuck in a Category: Maximize What You’ve Got

  • Anders Johansson
  • 14 January 2025
Understanding these five levels of economic value—commodity, Goods, Deliver, Experience, and Transformation—can help hoteliers identify their current status and how they can evolve their offerings within each level. Each level…
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