Duetto Content Team

💸 Hotel Madeira's transformation showcases the power of adopting a revenue management system (RMS). By transitioning from manual processes to Duetto’s RMS, they improved efficiency and decision-making, increasing average daily rates (ADR) and financial control. Implementing in phases and training teams facilitated this change. Independent hotels can achieve similar success by assessing pain points, choosing appropriate systems, and optimizing processes, leading to enhanced revenue and guest experiences.

📈 Select-service hotel brands require a lean yet effective revenue strategy. Their limitations complicate the use of traditional RMS, designed for larger operations. Enter GameTime—a cloud-based RMS tailored for select-service hotels, offering automated rate updates, pricing every 8 hours, and forecasts up to 365 days ahead. It includes features like Autopilot, mobile access, and fast onboarding, improving operational efficiency and revenue growth. Join the GameTime webinar on July 16 for a live demonstration.

📈 Group bookings drive significant revenue for hotels, but forecasting occupancy and pricing is complex due to "group wash"—unused reserved room blocks. Gerhard Wasem, Director of Product Management, Group Business, remarks on the difficulty of predicting group occupancy. US hoteliers anticipate higher group sales by 2025. In June, an investment was made in BlockBuster, a solution that optimizes revenue and introduces group wash forecasting. This feature uses historical data to predict unbooked rooms within group blocks, helping hotels avoid overestimation, manage availability more efficiently, and enhance rate strategies. Four use cases demonstrate how group wash forecasting allows hotels to adjust pricing and inventory proactively, thereby maximizing revenue and occupancy. Best practices include data accuracy, consistency, and utilizing BlockBuster for real-time adjustments.

🏨 Patrick Andres, with 35 years of experience, leads Oracle's hospitality business across APAC, focusing on innovation and growth. In APAC, mobile-first technology and self-service trends are shaping the market. Data plays a pivotal role, with AI's implications varying. For revenue managers, consolidating guest data is key, with Oracle's platform enabling better decision-making and profitability. Oracle collaborates with companies like Duetto, moving from a "do-it-all" mindset to a platform approach. Together, they aim to drive long-term success in the dynamic APAC hospitality industry.

🏨 AI in revenue management is rated 4.5/5 in importance by global hoteliers, with 47.2% naming it the top industry challenge. AI aids in predictive forecasting (86.1%), dynamic pricing (69.4%), and competitive intelligence (58.3%). Generative AI, a new frontier, could personalize pricing and booking channels. AI democratizes advanced strategies for small hotels and complements human expertise as an advisor. The 2025 hospitality trends report includes actionable AI integration steps and insights from industry leaders.

💻 AI is reshaping revenue management and guest experience in the hospitality industry, with personalized pricing and new booking channels emerging. By the second half of 2025, consumer-facing applications for personalized pricing are expected. AI levels the playing field, allowing small properties to adopt advanced revenue management strategies. Key performance indicators (KPIs) such as return on ad spend (RoAS) and labor expense are being redefined with AI, focusing on cost efficiency and marketing return. A dual strategy, balancing short-term competitiveness and long-term innovation, is crucial. Rising tech spend due to labor costs will push the adoption of AI automation, emphasizing user-friendly technology. Success hinges on agility, AI prioritization, and partnering with tech providers.