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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
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Posts by author

Fernando Vives

3 posts
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  • 4 min

Hyper-Personalization in Hospitality: Scaling Meaningful Experiences

  • Fernando Vives
  • 7 May 2025
If thereโ€™s one word I believe defines the future of hospitality, itโ€™s this: hyperpersonalization. Itโ€™s no longer enough to deliver great service. Todayโ€™s guests expect experiences tailored to their needs,…
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  • 4 min

๐Ÿ’ณ Payments: The Untapped Opportunity to Boost Conversion and Guest Satisfaction in Hospitality

  • Fernando Vives
  • 24 March 2025
We often focus our energy on distribution channels, pricing strategies, and guest experiences, but thereโ€™s a critical element we often overlook in hospitality: Payments. For years, payments were treated as…
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  • 4 min

Hospitality Trends 2025: The Playbook to Stay Ahead in a Changing Game

  • Fernando Vives
  • 8 January 2025
As we closed 2024, I shared insights into the moderated RevPAR growth expected for 2025 and the strategies that could help hotels outperform in a competitive landscape. Now, as we…
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  • Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers
  • Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ
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