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Fernando Vives

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  • 3 min

AI in Hospitality: From Thinking to Doing

  • Fernando Vives
  • 28 January 2026
💻 In 2026, during FITUR week in Madrid, Google’s Travel event underscored speed and personalization as strategic advantages in AI’s role in hospitality. Leaders emphasized moving from “thinking” to “doing.” AI is not a tool or department but an enabler across operations, improving forecasting, pricing, and marketing efficiency. Despite AI’s potential, broken systems, misaligned teams, and volume thinking remain challenges. By 2030, success lies in intentional execution, not loud AI advocacy.
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