Gregg Wallis

🏨 Independent hoteliers in 2025 face challenges with rising operating costs and high guest expectations. They are turning to all-in-one property management systems (PMS) to streamline operations, reduce technical integrations, and cut down tech partnerships. These systems create a consistent operations environment, improve data management, incorporate embedded payment processing, and enhance loyalty programs through data-driven insights. Multi-property management with an all-in-one PMS helps hotels operate more strategically. Hoteliers should choose tech partners carefully for seamless integrations and avoid unnecessary deployment delays. Warren Dehan, president of Maestro PMS, emphasizes the importance of technology in maintaining hotel profitability and operations efficiency.