Guest Contributor

In today’s hyper-competitive hospitality landscape, understanding customer – and employee – feedback isn’t just beneficial—it’s essential. Every guest interaction, from check-in to check-out, is an opportunity to gather insights that…

Continuous improvement is a little like running a race where the finish line keeps moving. In the hotel industry, this game of endurance is particularly intense. Success requires the speed…

The EB-5 Immigrant Investor Program has emerged as a transformative financing option for developers and businesses seeking to fund large-scale projects. By attracting foreign investors who are motivated to obtain…

In Chinese culture, the red dragon is a symbol of good luck and happiness. Lately, it’s been more belch than brimstone, but the fire appears to be returning. “China’s economy…

All-inclusive resorts have become all pervasive. Major brands have lined up and made significant investments in the segment, with the properties becoming more diversified by region, by price category and…

Luigi Romaniello knows a thing or two about marathons. The Italian-born hotelier recently completed the 2024 New York City marathon, his first. It’s no small feat and even more remarkable…