Guest Contributor

The hotel industry has undergone a seismic shift over the past few years, accelerated by changing travel patterns, evolving work habits and the growing influence of home-sharing platforms. The traditional…

In hospitality, every guest interaction presents an opportunity to exceed expectations. Regardless of your role or where you work, delivering a memorable guest experience relies heavily on collaboration and teamwork.…

The hospitality sector, much like the broader global economy, continues to experience significant fluctuations. Such fluidity makes it crucial to stay informed about the evolving trends and key factors shaping…

In today’s hyper-competitive hospitality landscape, understanding customer – and employee – feedback isn’t just beneficial—it’s essential. Every guest interaction, from check-in to check-out, is an opportunity to gather insights that…

Continuous improvement is a little like running a race where the finish line keeps moving. In the hotel industry, this game of endurance is particularly intense. Success requires the speed…

The EB-5 Immigrant Investor Program has emerged as a transformative financing option for developers and businesses seeking to fund large-scale projects. By attracting foreign investors who are motivated to obtain…

In Chinese culture, the red dragon is a symbol of good luck and happiness. Lately, it’s been more belch than brimstone, but the fire appears to be returning. “China’s economy…

All-inclusive resorts have become all pervasive. Major brands have lined up and made significant investments in the segment, with the properties becoming more diversified by region, by price category and…