Guest Contributor - 10 Minutes News for Hoteliers - Page 3

3 min

The Indiscriminate Home: Why hotels are the exemplar of hospitality

🏨 Hotels serve as temporary homes, offering refuge during disasters, hosting business deals, and accommodating families on vacation. In the U.S., extended-stay hotels now house those priced out of rentals, highlighting a housing gap. These spaces adapt for diverse guests, from executives to evacuees, providing a neutral, flexible environment. As remote work grows, hotels are evolving into future living prototypes—spaces for both triumph and despair. They embody adaptability, offering a familiar yet transient shelter.

3 min

The Indiscriminate Home: Why hotels are the exemplar of hospitality

🏨 Hotels serve as temporary homes for everyone, providing familiar amenities whether in a Marriott in Mumbai or a Hilton in Houston. In the U.S., extended-stay hotels now house those priced out of rentals, exemplifying the flexibility of hotels and exposing housing gaps. They host diverse guests, from business travelers to disaster evacuees, highlighting their adaptability as remote work changes living patterns. Hotels offer neutral spaces where personal stories unfold, ready to accommodate the next visitor.

3 min

Hotels are investing vast sums in AI and other tech. This human element is as crucial.

📈 Hotel industry performance in 2025 shows U.S. profitability dipped for the second year, with stagnant growth in Europe and Asia, and slight growth in the Middle East. Hotels need to adapt with technology and diverse clientele strategies to enhance revenue. Sales teams are shrinking globally due to increased direct online bookings. To achieve growth, investment in sales teams and technology is crucial for maintaining competitive advantage and resilience in fluctuating markets.

4 min

From first glance to full rooms: Winning travelers’ attention during peak season

📈 Travelers in the peak season consider six brands before booking. Hotels can boost demand by partnering with DMOs, offering direct bookings, and using incentives like digital prize wheels. For loyalty, optimize SEO and use centralized booking engines to enhance visibility. Franchise hotels should balance brand consistency and local character, leveraging GDS campaigns and group contracts. Effective channel strategy reduces reliance on single markets, enhancing long-term resilience by catering to diverse audiences.

2 min

6 tips toward driving revenue and a peerless guest experience in your hotel restaurant

🍴 Six tips for boosting restaurant revenue: Highlighting the importance of well-trained staff, strategic process optimization, and consistent dish presentation, restaurants can enhance customer experiences. Effective menu design considering food costs and seasonal ingredients supports profitability. Listening to customer feedback for continuous improvement increases loyalty. Balancing service excellence with financial goals ensures sustainable growth. These insights, contributed by UK-based consultant Trevor Walford, emphasize that operational discipline drives both guest satisfaction and profitability.

4 min

Bad actors: How to protect your hotel against cyber threats

📶 Hospitality leaders face increased cyber threats, notably from Scattered Spider, emphasizing the need for robust security. Loyalty programs, described as "death by a thousand paper cuts," are exploited for fraud, costing millions. Call centers, vulnerable to social engineering, require improved identity verification. A "Zero Trust" model and better vendor governance are essential. Lessons from aviation and finance can help secure digital access and enhance guest trust, positioning hotels as leaders in guest safety and resilience.

4 min

How digital tools are reshaping team accountability and leadership in F&B operations

💻 F&B leaders face economic pressures, labor challenges, and rising guest expectations in 2025. Digital tools transform operations by increasing clarity, reducing micromanagement, and fostering accountability. Managing multi-outlet hotels becomes efficient with centralized digital platforms, enhancing task compliance and consistency. This approach aids talent retention by improving job satisfaction and reducing turnover. Data-driven leadership allows timely interventions, boosting performance. Digitalization enhances hotel culture and performance, providing a competitive advantage.

How checking-in with your employees can reduce your hotel’s turnover rate

🏨 Hospitality industry employees face increased turnover during summer months, specifically June, July, and August, with rates rising to 3.56% compared to 3.14% in other months. The leisure and hospitality sector sees the highest summer attrition at 5.04%, significantly more than the retail trade sector at 4.87%. Key retention strategies include frequent check-ins, transparent communication, and 'stay interviews' to address employees' concerns early. Implementing these in spring can optimize the working environment before the busy season.

4 min

Dubai to Riyadh, how the Middle East became the world’s leading hospitality region

🏨 Dubai and Riyadh are becoming powerhouse global hubs. Dubai's transformation over two decades includes architectural icons and sprawling districts, while Riyadh's Vision 2030 drives infrastructure and tourism growth. From 2023-2025, the Middle East remained the world's most profitable hospitality region. Riyadh leads with a 48% F&B margin, outpacing Dubai's 41.3%. Egypt has the lowest labor margin at 11.5% in 2025. The midscale hotel segment shows strong profitability, with upscale hotels maintaining margins in the low 40% range.

3 min

Hidden in plain sight: How hotels can monetize non-room spaces and amenities

💸 23 of the top 25 U.S. hotel markets have exceeded 2019 RevPAR levels, but costs have risen post-COVID, diminishing income gains. Costs include salaries, construction, taxes, and insurance. Hotels are exploring revenue sources beyond room sales: parking fees, resort fees, off-site catering, and "ghost kitchens" for food delivery. As EV sales hit 7.5% in Q1 2025, hotels offer EV charging. Additional revenue streams include content studios, event hosting, and retail partnerships.

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