Hotel Speak - 10 Minutes News for Hoteliers

3 min

Simon Numphud Honored for Outstanding Contribution at 2026 Independent Hotel Show Awards; The Grand, York Wins Over 50 Rooms Category

🏨 Winners of the 2026 Independent Hotel Show Awards, in London, honored excellence in UK hospitality. The Grand, York, won Independent Hotel of the Year for over 50 rooms, while Cromlix won for under 50 rooms. Hotel Design of the Year went to The Old Bell Hotel by Charlotte Smiley and Kim Hanks. Isaac Arikawe was named Hotel Rising Star. Simon Numphud received the Outstanding Contribution to the Industry award. The event returns on October 5-6, 2027, at Olympia London.

5 min

Small Hotels in European Capitals Revitalize Historic Buildings, Emphasizing Local Architecture and Neighborhood Experience

🏨 In Amsterdam, canal houses create unique small-room hotels with steep staircases and original features. Rome's palazzi offer guest suites with frescoes and parquet floors. In Copenhagen, narrow townhouses use Nordic design to enhance compact spaces. Lisbon's hillside townhouses transform with azulejos while preserving the city's character. Paris’ Haussmann-era buildings incorporate rooftop terraces and retain original interiors. These micro-boutiques emphasize design, personalized service, and neighborhood connections, creating a distinctive hotel experience throughout Europe's capitals.

4 min

Independent Hotel Show 2026 to Feature Innovative Hospitality Designs by Merav Bustan, Obradov Studio, and Others

🏨 The Independent Hotel Show takes place at Olympia London on October 5-6, 2026. Key spaces reflect the theme "Shaping Tomorrow" with designs by Merav Bustan, Obradov Studio, Design Command, and TUNTU. Designs focus on sustainability, incorporating recycled materials and adaptable elements. The innovation stage is like a "jewelry box" with deep green tones, while the Members Suite uses Nordic-inspired elements. This event showcases how design can influence hospitality with a focus on sustainability and sensory experiences. Register at independenthotelshow.co.uk.

3 min

UK Hotels Risk Losing £3.5 Billion Annually Due to Booking Friction, Profitroom Research Reveals

🏨 £3.5 billion in UK hotel revenue is at risk annually due to abandoned online bookings. Profitroom's study reveals 26.4% of travelers have "rage-quit" bookings, with 69% facing confusion or technical issues. Over half (55%) prefer online travel agents for smoother processes. Ancillary revenue losses total £32.6 million annually, equating to £154,000 per hotel. Simplifying booking could boost extras purchases, as 65% of 2,000 UK adults experienced difficulties adding services. Profitroom stresses the need to streamline direct booking.

3 min

RMS and TrustYou Announce Integration to Create Unified Guest Profiles, Enhancing Personalization in Hospitality Services

📈 29 July 2026, Melbourne, Australia: RMS and TrustYou integrate to unify guest data through a real-time API, creating a “Golden Profile” for hospitality operators. This consolidation enhances guest personalization by combining RMS data with various platforms. Operators gain insights on guest preferences, spending patterns, and booking behavior. TrustYou’s Audience AI enhances marketing campaigns, while RMS’s integrated workflow improves front desk operations. RMS CEO Adam Seskis emphasizes streamlined guest understanding and improved hospitality experiences.

2 min

Nearly 80% of Brits are ditching overseas holidays for UK staycations this summer

Nearly 80 per cent of Brits (79.7 per cent) are swapping overseas holidays for UK staycations this year, new research from BWH Hotels GB has found. The study of more…

Container ship loaded with stacked shipping containers gliding on the water with a city skyline and bridge in the distance at sunset.

4 min

Alliants Launches New Living Platform for Branded Residences, Supporting Over 5,500 Units Across 80 Destinations

Blog Post Excerpt 🏡 London, UK – June 28, 2026. Alliants launches its New Living platform, targeting branded residences. With 16 years of expertise across 100,000+ hotel rooms and 43 million high-net-worth individuals, the platform integrates hospitality with residential living. New Living supports 5,500 residences in 80 locations, promising a 150% growth in developments over the past decade. It aims to double growth in 5-7 years, leveraging tech to boost NOI, ROI, and resident satisfaction.

Poolside at a white resort with palm trees and pink-purple sunset sky at dusk

3 min

In an industry-first collaboration, Mews and Uber bring ride booking inside the hotel operating system

[Amsterdam & San Francisco– 26 May, 2026] – Mews, the hospitality operating system, has announced a strategic partnership with Uber to embed ride booking, real-time tracking and integrated billing directly into the…

3 min

41% of Independent Hotels in Europe Using AI Tools, with 16% Planning Adoption, Study Shows

💻 London, 23 March 2026: Independent Accommodation Day (24 March) highlights the adoption of AI by independent accommodation providers to enhance efficiency. PwC forecasts 1.5% RevPAR growth and 1.2% occupancy growth in the UK hotel sector for 2026. A survey of 1,485 European hotels reveals 41% of independents use AI, with 16% planning adoption. Meanwhile, 78% of hotel chains use AI, yet only 7% have a company-wide strategy. AI helps independents maintain personalized guest experiences.

Inhabit Tech Launches – Bringing Technology Together

💻 In 2026, Inhabit Tech, formerly Fluent2 Projects, rebranded under Sushant Gupta's leadership in London. Founded in 2016, the company excels in IT project management for hospitality, retail, and residential sectors globally. Core services include IT infrastructure design, budgeting, procurement, and project management, with a focus on bespoke solutions. With projects in the UK, Europe, and North America, Inhabit Tech is committed to integrating advanced technology into occupied spaces.

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