What a “speak-up” culture is and why it’s essential in hospitality
📝 In the hotel industry, 53% of workers have reported sexual harassment. This contrasts with 35% of women in the general workforce and rises to 89% among women in hospitality. A speak-up culture, which includes implementing a whistleblower hotline and prioritizing anonymity and multilingual support, can protect employees and enhance trust. It requires transparency and accountability, and can help avoid non-compliance fines and reputational damage. Surveys can assess hotline awareness and efficacy among employees and customers. Story by Shannon Walker, EVP at Case IQ.
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