Joan Sanz

📈 TripAdvisor faces a business model issue, not an AI problem. Traffic has been declining for years as the platform fails to reward content creators. Unlike YouTube, X, and Twitch, TripAdvisor has not monetized user-generated content. Despite owning the platform, content machine, user database, and advertiser relationships, TripAdvisor hasn't activated a creator economy. Emulating successful models like Viator, which provides commission structures, could rejuvenate its business by rewarding the creators driving its content value.

🏨 Revenue managers in 13 countries, totaling over 260 professionals, leverage key tech companies for hotel operations. Oracle Hospitality OPERA dominates the PMS space, SiteMinder leads in Channel Manager Software, and Mirai is prominent in Internet Booking Engines. This data was highlighted on revenuemanager.page. The role of revenue managers has evolved into system architects who build and visualize tech ecosystems. The next focus is on various hotel segments, including hotels, hostels, campings, and resorts.