Joseph Gazarek

🍍 June 27th marks National Pineapple Day, a symbol of hospitality in New England, especially Cape Cod. Mews is the first hotel tech platform to partner with the Cape Cod Chamber of Commerce, aiming to modernize local hospitality without losing its charm. Pelham Hospitality has embraced Mews, improving operations across its three properties in Dennis Port and Harwich. Mews also partners with the New England Inns and Resorts Association, underscoring its commitment to enhancing guest experiences.

🏡 North America's hospitality industry has transformed, with short-term rentals (STRs) becoming a fast-growing segment in the boutique hotel market. Driven by changing consumer preferences, technology, and platforms like Airbnb, STRs now offer unique, home-like experiences. Factors propelling STR growth include balanced average daily rates (ADRs) with hotels, personalized guest experiences, strategic locations, suitability for large groups and extended stays, and ease of booking through technology. Mews, a property management system, enhances STRs by providing an integrated booking engine, comprehensive management tools, seamless communication, contactless guest experiences, and data-driven insights to support scalability. These advancements help STRs compete by blending the authenticity of STRs with hotel-like reliability and amenities.

💸 Mews, a property management system (PMS), assists hotels in managing high demand during the holiday season, offering customizable options and seamless communication. It provides real-time updates, resource management, and a private booking engine link, addressing issues of lost bookings, operational inefficiencies, and decreased client satisfaction. Mews integrates with other systems, offers robust reporting, a user-friendly interface, and customization to enhance guest satisfaction and drive revenue, helping hotels capitalize on the holidays and plan for success in '25.

📱 A Skift study shows that 73% of travelers prefer hotels with self-service tech. Independently owned hotels are facing occupancy rate dips not just due to economic factors but also due to a lack of automation affecting guest satisfaction. Mews is a robust hospitality ecosystem aiding these establishments in automating operations, enhancing guest experience, and increasing operational efficiency. Hotel Technology News reports that 78% of hoteliers plan to boost their hotel tech investment in the next three years, emphasizing the urgency for small inns and B&Bs to modernize.