Leela Plans International Expansion with Palm Jumeirah Dubai Resort, Growing from 8 to 15 Hotels by 2028
🏨 In this episode of Suite Success, Leela Palaces' CEO Anuraag Bhatnagar discusses the brand's strategy post-Brookfield acquisition, labeled "Leela 2.0". The plan involves expanding from 8 to 15 hotels, with 10 more in development, including an international resort in Dubai by 2028. Key initiatives include cultural rituals, Leela Palace Service with eight touchpoints, and innovative food programming, which now constitutes 40% of business. Leela's Net Promoter Score is 86, among the highest globally.
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