State of Distribution 2026 Report Finds Over Half of Hotels Adopting AI, But Impact Remains Limited
📈 Lisbon, 15 September 2026: RateGain, in collaboration with NYU SPS and HEDNA, released "The State of Distribution 2026" report based on data from 58,000+ hotel properties across 53 countries. Over 50% of hotels use generative AI, yet fewer than 10% report a 30% reduction in manual work. 80% of teams spend 1-2 days weekly on reports. Technology budgets are rising, focused on system optimization. Mid-sized hotel chains show stronger AI impact and efficiency.
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